Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bernice Browner

Macon,USA

Summary

Driven and committed professional possessing decades of knowledge in medical sector and practical skills in customer care operations.

Overview

23
23
years of professional experience

Work History

Direct Support Staff (DBHDD)

Veronica Howard
Macon, GA
01.2019 - 01.2023
  • Supported daily living activities in a residential facility.
  • Provided one-on-one instruction on independent living skills.
  • Performed household tasks and tracked client progress.
  • Prepared and served meals according to dietary needs.

DBHDD Services Supervisor

Acumen Fiscal Agent
Mesa, AZ
01.2011 - 01.2019
  • Supervised 10 staff members providing care to clients with disabilities.
  • Led case reviews and developed service plans tailored to individual client needs.
  • Ensured compliance and high-quality care across provider agencies.
  • Consulted on ISP strategies and healthcare team collaboration.

Laboratory Analyst

Brown and Williamson
Macon, GA
01.2005 - 01.2007
  • Calibrated, monitored, maintained and evaluated system and equipment like water system, environmental chambers, analytical instrunent/equipment.
  • Utilized advanced laboratory equipment, such as microscopes and centrifuges, to perform complex analyses.
  • Tested various tobacco blends to achieve the fastest self extinguishing results.
  • Performed basic function like weighing samples, prepared regiment, solutions, equipment for chemical test, washed glassware and prepare samples for chemical testing.

Clerical Assistant

Atrium Health
Macon, GA
01.2000 - 01.2001
  • Prepared, organize, and maintain patient chart, records, and medical history forms for accuracy.
  • Answered phones, directing calls, communicated with patients, families, clergymen and coroners.
  • Admit, discharged, and, link patients to outside entities like nursing facilities.
  • Maintain patient confidentiality and HIPPA compliance.

Education

Administrative and Office Specialist -

Helms Career Education
Macon, GA
01.2023

Certified Customer Service Specialist -

Central Georgia Technical College
Macon, GA
01.2000

Skills

  • Case management and client assessment
  • Behavioral and crisis intervention
  • Health and safety compliance
  • Staff supervision

Timeline

Direct Support Staff (DBHDD)

Veronica Howard
01.2019 - 01.2023

DBHDD Services Supervisor

Acumen Fiscal Agent
01.2011 - 01.2019

Laboratory Analyst

Brown and Williamson
01.2005 - 01.2007

Clerical Assistant

Atrium Health
01.2000 - 01.2001

Administrative and Office Specialist -

Helms Career Education

Certified Customer Service Specialist -

Central Georgia Technical College
Bernice Browner