Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

BERNICE BURGESS

Sumter,South Carolina

Summary

Highly skilled individual with over twenty-five years of experience in the manufacturing industry and over ten years of customer service experience. Hard worker who can collaborate with a team or individually to perform daily task to meet customer needs. Reliable professional ready to apply knowledge and skills to contribute to the success of the Eaton.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Production Associate

Eaton Corporation
Sumter, SC
10.2018 - Current
  • Assemble and closeout quality switchboard structures.
  • Assist closeout team leader with writing up non-conformance parts, breaking down kits, and organizing area.
  • Interact with quality associates to track and address non-conforming issues to avoid negative impacts on completion deadlines.
  • Work overtime to meet demanding deadlines
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Inspected finished products for quality and adherence to customer specifications.

Independent Sales Representative

Avon
Sumter, SC
02.2014 - Current
  • Wrote sales invoices for orders obtained and submitted for processing.
  • Conducted daily follow-up calls and emails to answer client's questions and manage sales process.
  • Managed end-to-end management of transactions, financial records, and support.
  • Consulted with customers to assess requirements, offer product recommendations and resolve issues after sales.
  • Identified new customers by networking.
  • Used strong customer service skills to develop loyal customer base, increasing repurchasing rate.

Education

Associate of Science - Business Administration

Southern New Hampshire University
Hooksett, NH
08.2024

Certificate - Medical Administrative Assistant

Pathway Medical Training Services
Sumter, SC
2018

Skills

  • Flexible and Adaptable
  • MS Office
  • Decision-Making
  • Excellent Communication
  • Organizational skills
  • Analytical and Critical Thinking
  • Data Entry
  • Computer literate

Certification

Certified Medical Administrative Assistant (CMAA) by National Healthcare Association (NHA)

Timeline

Production Associate

Eaton Corporation
10.2018 - Current

Independent Sales Representative

Avon
02.2014 - Current

Associate of Science - Business Administration

Southern New Hampshire University

Certificate - Medical Administrative Assistant

Pathway Medical Training Services

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