A well-organized and reliable candidate who excels at juggling multiple tasks with a positive outlook. Ready to take on additional duties to achieve team objectives.
Overview
19
19
years of professional experience
Work History
Outreach Agent Contractor
Datavant / CIOX Health
11.2023 - 02.2024
Obtained client information by answering telephone calls.
Maintained making outbound phone calls to assigned medical providers.
Responsible for obtaining electronic medical charts by fax, provider portal and email.
Complies with all appropriate policies, procedures, safety rules and regulations.
Eligibility Specialist
MedCost LLC
04.2022 - 12.2022
Processed initial enrollment forms for clients and managed eligibility data loads
Processed and certified documents for accuracy and compliance with government regulations.
Resolved discrepancies with client applications to verify eligibility.
Reviewed documentation for COBRA and compliance health insurance guidelines.
Data Entry Specialist Contractor
New York Foundling
08.2019 - 06.2020
Entered numerical data into databases with speed and accuracy using 10-key pad.
Assist IT department with resolving discrepancies data report.
Compiled data and reviewed information for accuracy prior to input.
Scanned documents and saved in database to keep records of essential organizational information.
Corrected data entry errors to prevent later issues such as duplication or data degradation.
Police Administrative Aide
New York City Police Department
06.2007 - 04.2016
Maintained security access and guarded sensitive materials.
Observed strict confidentiality guidelines to properly secure information and data.
Scheduled appointments and maintained calendar for Police officers.
Managed filing system, entered data and completed other clerical tasks.
Pediatric Clerk Contractor
Harlem Hospital Center
05.2005 - 05.2007
Assisted with eligibility enrollment, insurance verification and medical claim.
Maintained filing system and organized patients documents for easy retrieval of information.
Performed and completed audit inspection.
Produced high-quality communications for internal and external use.
Managed calendars and scheduled appointments to maintain smooth flow of operations.
Education
HIGH SCHOOL DIPLOMA -
Norman Thomas High School
New York, NY
06.1999
Skills
HIPAA Standards and Regulations
Proficiency in [EPIC, FACET, SALESFORCE]
Knowledgeable in [eClinicalWorks, AdvancedMD, NextGen]Microsoft Office
Eligibility
Outbound Calls
Interpersonal Skills
Excellent Communication
Complex Problem-Solving
Data Entry
Appointment Scheduling
Critical Thinking
RingCentral
MAX Agent
Chart Finder
Applicant engagement
Timeline
Outreach Agent Contractor
Datavant / CIOX Health
11.2023 - 02.2024
Eligibility Specialist
MedCost LLC
04.2022 - 12.2022
Data Entry Specialist Contractor
New York Foundling
08.2019 - 06.2020
Police Administrative Aide
New York City Police Department
06.2007 - 04.2016
Pediatric Clerk Contractor
Harlem Hospital Center
05.2005 - 05.2007
HIGH SCHOOL DIPLOMA -
Norman Thomas High School
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