Shipping Manager
Diversity Industries
- Organized storage areas to optimize materials movements and minimize labor hours.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Pulled, verified, and packaged items for shipment.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Negotiated favorable freight rates with carriers, leading to reduced transportation costs.
- Coordinated international shipments by researching customs regulations and preparing necessary documentation.
- Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
- Collaborated with sales team to ensure accurate order fulfillment and timely delivery of priority shipments.
- Determined most cost-effective procedures and routes for shipments.
- Trained and supervised warehouse staff in proper handling techniques for safe loading and unloading of goods.
- Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Developed strong relationships with suppliers and carriers, ensuring timely delivery of shipments.
- Organized records of vehicles, schedules and completed orders.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Conducted research to address shipping errors and packaging mistakes.
- Collaborated with Department to manage supplier relationships, product inventory and purchasing across multiple companies.
- Conducted regular audits of shipping procedures, identifying areas for improvement and implementing corrective actions.