Summary
Overview
Work History
Education
Skills
Timeline
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VANESSA RIVERA

shipping manager
Chicago,IL

Summary

Dynamic Shipping Manager with proven expertise at ABC Printing, enhancing customer satisfaction through effective problem-solving and meticulous quality control. Skilled in order fulfillment and invoicing, I excel in team leadership and communication, ensuring timely deliveries and streamlined operations. Recognized for reducing order errors and fostering strong relationships with shipping partners.

Overview

9
9
years of professional experience

Work History

Shipping Manager

ABC Printing
01.2019 - Current
  • Pulled, verified, and packaged items for shipment.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
  • Reduced order errors with thorough quality control checks before dispatching shipments.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Collaborated with sales team to ensure accurate order fulfillment and timely delivery of priority shipments.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Trained and supervised warehouse staff in proper handling techniques for safe loading and unloading of goods.

Warehouse Worker

DHL
01.2017 - 12.2019
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.

Education

High School Diploma -

MOTHER GUERIN
River Grove, IL
05-2004

Skills

  • Team leadership
  • Verbal and written communication
  • Interactive communication skills
  • Warehouse operations
  • Microsoft Excel
  • Order fulfillment
  • Problem-solving
  • Time management
  • Multitasking Abilities
  • Reliability
  • Invoicing
  • Shipping documentation

Timeline

Shipping Manager

ABC Printing
01.2019 - Current

Warehouse Worker

DHL
01.2017 - 12.2019

High School Diploma -

MOTHER GUERIN

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VANESSA RIVERAshipping manager