Bernice Tinoco
SUBWAY
Los Osos,CA
2
Languages
11
years of professional experience
Results-oriented Manager with over two years of experience in high-volume environments. Led teams to achieve outstanding results during extended shifts. Seeks to leverage collaborative approach to enhance team performance and customer satisfaction, contributing to organizational success.
Work History
Interior Designer
5 Months- Designed projects as majority on kitchens for residential houses and ensured client satisfaction and adherence to timelines/
- Developed innovative spaces as kitchens and bathroom furniture planning solutions that optimized functionality and aesthetics for those environments.
- Collaborated with carpenters to build furniture under customized preferences.
Office Manager
10 Months- Streamlined office operations by implementing efficient scheduling systems.
- Coordinated communication between departments to enhance workflow and collaboration.
- Oversaw inventory management, ensuring accurate stock levels and timely orders.
- Developed training materials for new staff, improving onboarding effectiveness.
Store Manager
8 Years 7 Months- Hired, trained and managed team of co-workers, including evaluating performance and enforcing disciplinary actions.
- Reorganized sales floor layout to optimize customer flow and enhance product visibility, contributing to improved shopping experience.
- Delivered excellent customer service by greeting and assisting each customer.
- Set and administered annual operating budget, consistently maintaining controls and preventing overages.
- Oversaw inventory tracking, management and physical inventory counts.
- Oversaw inventory tracking and management, ensuring accuracy during physical inventory counts to maintain stock integrity.
Restaurant Busser/ Server
1 Year 3 Months- Delivered exceptional customer service in high-volume environment, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, coordinating orders and timely service with kitchen staff.
- Trained new team members on menu items, point-of-sale systems, and company policies for seamless integration.
Sandwich Artist
2 Years 5 Months- Maintained clean, organized, and sanitized front counter area to enhance customer experience.
- Discussed menu options with customers and provided tailored suggestions to increase sales.
Barista
10 Months- Prepared high-quality espresso beverages and specialty drinks for diverse customer preferences.
- Trained new baristas on beverage preparation techniques and customer service best practices.
- Operated coffee brewing equipment, ensuring adherence to safety and cleanliness standards.
- Managed inventory levels, placing orders for coffee beans and supplies.
Education
INTERIOR DESIGN - Interior Design And Landscaping
Skills
Customer service
Project coordination
Client communication
Interior design
3D rendering software
Time management
Design project management
Accomplishments
- Promoted from Sandwich Artist to Shift Lead after 6 months of employment.
- Improved overall efficiency in both order transactions and preparation.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Office Manager
Perry's Automotive
2025.10 - CurrentRead More
Barista
Cayucos Coffee
2024.07 - 2025.05Read More
Restaurant Busser/ Server
Schooners
2022.04 - 2023.07Read More
Store Manager
SUBWAY
2018.01 - CurrentRead More
Sandwich Artist
Subway
2017.08 - 2020.01Read More
Interior Designer
MODULABLES
2015.08 - 2016.01Read More
UAG
INTERIOR DESIGN from Interior Design And Landscaping
Read More