Bernice Wellman
Van Lear,KY
Summary
Dynamic and compassionate professional with a proven track record at Hands Of Hope Health Care Center, adept in behavioral assessment and mental health support. Leveraged expertise in case recordkeeping and HIPAA compliance to enhance patient care and confidentiality. Demonstrated ability to improve customer satisfaction and foster team collaboration, achieving project objectives efficiently.
Overview
5
5
years of professional experience
Work History
Family Services Worker
Hands Of Hope Health Care Center
Kermit, WV
11.2023 - Current
- Supervise visitation with parents and children.
- Document interactions of parents and children and report to the DHHR.
- Occasionally transport children to and from visitations.
MTL
H&r Block
Prestonsburg, KY
01.2024 - 04.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Scribe
Compassion Pediatrics & Urgent Care, Llc's
Pikeville, KY
07.2023 - 12.2023
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Took notes during patient visits to document in electronic health records system.
- Established effective working relationships with healthcare professionals to facilitate efficient workflow processes.
- Returned dictated reports in electronic form for physician review, signature and corrections.
- Maintained strict confidentiality of transcribed data according to HIPAA regulations and company policy.
CNA
Highlands ARH
Prestonsburg, KY
05.2020 - 03.2023
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Observed and reported unusual symptoms and changes to charge nurse.
- Reported changes in patient conditions to registered nurse or physician.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Monitored food intake and output as directed by nursing staff.
- Documented patient care services by charting in designated areas.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Education
Some College (No Degree) - Nursing
Galen College of Nursing
Hazard, KYSome College (No Degree) -
Big Sandy Community And Tech College
Prestonsburg, KYSkills
- Behavioral assessment
- Mental health support
- Case recordkeeping
Timeline
MTL
H&r Block
01.2024 - 04.2024
Family Services Worker
Hands Of Hope Health Care Center
11.2023 - Current
Scribe
Compassion Pediatrics & Urgent Care, Llc's
07.2023 - 12.2023
CNA
Highlands ARH
05.2020 - 03.2023
Some College (No Degree) - Nursing
Galen College of Nursing
Some College (No Degree) -
Big Sandy Community And Tech College
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