Deborah Pitts
Augusta,GA
Summary
Compassionate Family Services Worker with broad experience in a range of roles covering case management, family support, and crisis intervention. Known for strong interpersonal skills, adept at building trust and rapport with diverse populations. Significant contributions include implementing effective strategies to enhance community relations and improve client well-being outcomes. Showcases consistent commitment to advocating for families in need and championing social justice issues within the community.
Overview
22
22
years of professional experience
Work History
Family Services Worker (Social Worker)
CSRA EOA Headstart
Augusta, GA.
10.2023 - 07.2024
- Provide social services and assistance to families to improve their social and psychological functioning and to maximize the family well-being and the academic functioning of their children
- Assist clients with goal creation and completion and document their goal status.
- Conduct family needs assessments and educate families on services provided by the community
- Maintain case history records and prepare reports for the Center Director
- Make Home Home Visits if participants is not making the program 85% attendance
Tax Professional Analyst
HR Block
Augusta, GA
11.2018 - 04.2024
- Prepared and filed federal, state, and local income taxes for individuals and businesses.
- Analyzed financial statements and other records to determine appropriate tax treatments and strategies.
- Performed calculations to determine taxable income, capital gains, losses.
School Parent Facilitator
Richmond County School System
Augusta, GA
01.2007 - 03.2017
- Encouraged collaborative problem solving through active listening techniques.
- Developed and implemented training programs to increase participant knowledge and understanding of relevant topics.
- Organized materials and resources required for each session in advance.
- Facilitated group discussions and activities to ensure successful outcomes.
Senior Medical Billing Specialist
Jefferson County Hospital
Louisville, GA.
01.2005 - 12.2006
- Reconciled accounts receivable balances with third party payers on a regular basis.
- Called insurance companies to verify patient benefits.
- Coordinated payment with insurance companies and discussed dental benefits with patients.
Medical Claims Analyst
Medical College Physician Practice Group
Augusta, GA
01.2003 - 12.2005
- Reviewed patient medical records for accuracy and completeness of claims information.
- Enforced compliance with HIPAA privacy laws when dealing with sensitive information.
- Maintained current knowledge on Medicare and Medicaid guidelines as well as private insurance plans.
Education
Master of Science - Education School Counseling
Cambridge College
Cambridge, MA08-2014
Bachelor of Science - Business
Brenau University
Gainesville, GA05-2008
Skills
- Needs Assessment
- Eligibility Determination
- Community Resources
- Report Preparation
- Behavioral assessment
- Individual Counseling
Timeline
Family Services Worker (Social Worker)
CSRA EOA Headstart
10.2023 - 07.2024
Tax Professional Analyst
HR Block
11.2018 - 04.2024
School Parent Facilitator
Richmond County School System
01.2007 - 03.2017
Senior Medical Billing Specialist
Jefferson County Hospital
01.2005 - 12.2006
Medical Claims Analyst
Medical College Physician Practice Group
01.2003 - 12.2005
Master of Science - Education School Counseling
Cambridge College
Bachelor of Science - Business
Brenau University
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