Maria Webb
West Orange,NJ
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Family Services Worker
County of Essex
East Orange, NJ
03.2019 - Current
- Analyzes information on forms, applications, and other financial assistance documents for completeness and accuracy during the eligibility process.
- Performs technical, financial work involved in eligibility determinations, validating public assistance applications, and redetermining financial assistance eligibility.
- Verifies and determines entitlement and other required data
- Collects, analyzes, and records data and information to be utilized to identify social service needs.
- Evaluates client's need for social services, and provides referrals to other agencies for assistance in financial budgeting, money management, locating housing, homemaker's assistance, job training, and day care, services
- Consults with supervisor to discuss and seek assistance in resolving difficult/complex client eligibility and social problems.
- Collaborates with appropriate staff members to plan and carry out social services for clients.
- Collaborated with community partners to ensure access to resources such as housing, food pantries, employment training programs.
Education
Bachelor of Science - Nursing
New Jersey City University
Jersey City, NJ08-2008
Bachelor of Arts - Therapeutic Recreation
Kean University
Union, NJ05-2002
Skills
- Eligibility Determination
- Needs Assessment
- Client Interviewing
- Adaptability and Flexibility
- Community Resources
- Community Referrals
- Problem-solving abilities
- Microsoft Office Suite
- Interpersonal Skills
- Multitasking
- Client documentation
- Active Listening
- Self Motivation
- Time Management
References
References available upon request.
Timeline
Family Services Worker
County of Essex
03.2019 - Current
Bachelor of Science - Nursing
New Jersey City University
Bachelor of Arts - Therapeutic Recreation
Kean University
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