BRITTNEY BROWN
Fort Novosel,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Excel in communication, empathy, and problem-solving to navigate complex family dynamics effectively. Bring comprehensive understanding of community resources to connect families with necessary support services.
Overview
9
9
years of professional experience
Work History
Family Services Worker
Day Headstart
San Angelo , TEXAS
07.2023 - 02.2025
- Developed individualized service plans based on client needs and goals.
- Supported needs of at-risk families with housing, food and other critical assistance.
- Conducted home visits to observe living conditions, assess safety needs, and provide assistance as needed.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Transitional Kindergarten Teacher
St. Luke CCDC
San Angelo , TEXAS
08.2021 - 05.2024
- Created and maintained safe learning environment for students.
- Provided individualized instruction to meet the unique needs of each student.
- Coordinated conferences with parents to discuss student progress and establish goals for improvement and advancement.
- Designed lesson plans based on comprehensive teaching of academic, social and personal skills.
Assistant Director
Early Redwine
San Angelo, Texas
03.2021 - 08.2021
- Produced thorough, accurate and timely reports of project activities.
- Prepared reports and presentations for executive leadership review.
- Coordinated daily operations and managed workflow to enhance productivity.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Worked effectively in team environments to make the workplace more productive.
Teacher
A Solid Start
Cameron , NC
04.2019 - 03.2020
- Supervised a group of 10-15 children in an after school program setting.
- Identified signs of emotional or developmental problems in children to bring to parents' attention.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Assisted students with homework assignments, ensuring comprehension and timely completion.
- Coordinated with after-school program staff to plan and execute special events.
Credit Card Specialist
Sykes
Fayetteville, USA
06.2019 - 08.2019
- Analyzes a high level of financial documentation and statements in order to solidify credit worthiness
- Maintains department quota and exceeds all store goals
- Inbound and outbound calls to customers about prior balance due
- Answers a high volume of calls and applicants and assists them regarding inquiry of services, complaints, allowances, or debt
Lead Teacher, Preschool
First United Methodist Church
Ozark, USA
10.2015 - 01.2019
- Guided, mentored, and motivated children and provided a safe space for proper growth and development
- Managed activities focused on child learning and skill enhancement
- Planned and oversaw outdoor activities and accommodated based on child needs
- Organized activities to promote physical, mental and social development of each child.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
Education
Associates Early Childhood Education -
American Public University
06-2022
Medical Assistance Program - EKG, Phlebotomy, OSHA, Medical Billing
MedTech Institute
Austin, TX01.2016
Medical Assistance Program -
UEI Institute
Morrow, GA01.2012
High school or equivalent -
Faith Academy
Locust Grove, GA01.2010
Bachelor - Human Development And Family Studies
American Public University
Skills
- Customer Service
- Cash Handling
- Education
- Time-Management
- Cultural Sensitivity
- Adaptable
- Fast-Paced Environments
- Appointment Setting
- Management
- Record Keeping
- Communication
- Professionalism
- Microsoft Office
- Onboarding
- New Employee Training
- Finance and Banking
- Client Confidentiality
- Detail Oriented
- Hard working
- Motivated
- Creative
- Patience
- Case recordkeeping
- Community resources
- Child development
- Self-care strategies
- Eligibility determination
- Program enrollment
- Family dynamics
- Parenting education
Timeline
Family Services Worker
Day Headstart
07.2023 - 02.2025
Transitional Kindergarten Teacher
St. Luke CCDC
08.2021 - 05.2024
Assistant Director
Early Redwine
03.2021 - 08.2021
Credit Card Specialist
Sykes
06.2019 - 08.2019
Teacher
A Solid Start
04.2019 - 03.2020
Lead Teacher, Preschool
First United Methodist Church
10.2015 - 01.2019
Associates Early Childhood Education -
American Public University
Medical Assistance Program - EKG, Phlebotomy, OSHA, Medical Billing
MedTech Institute
Medical Assistance Program -
UEI Institute
High school or equivalent -
Faith Academy
Bachelor - Human Development And Family Studies
American Public University