BERNICE WILSON
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Experienced with managing outreach programs and building community partnerships. Utilizes strong communication skills to engage diverse groups and foster collaboration. Track record of enhancing community support and driving successful outreach initiatives.
Overview
17
17
years of professional experience
Work History
Outreach Coordinator
HOPE Calloway
08.2024 - 12.2024
- Improved access to resources for underprivileged communities by connecting them with essential services offered by partner agencies.
- Developed network relationships with industry professionals to enhance community awareness and promote services.
- Collaborated with interdisciplinary teams to develop comprehensive plans for addressing community needs.
- Facilitated strong relationships with community members by attending local events, serving as a liaison between the organization and its constituents.
- Conducted workshops and training sessions for staff and volunteers, increasing their knowledge of community resources and best practices in outreach.
QA Lead Tech
Kroger/ Kenlake Foods
10.2007 - 09.2023
- Conducted root cause analysis on recurring defects, implementing preventative measures to reduce future occurrences.
- Mentored junior team members, fostering growth and enhancing team performance.
- Standardized bug reporting methods for better communication between QA and development teams.
- Championed the adoption of best practices in QA methodologies throughout the organization.
- Streamlined QA processes for improved efficiency, reducing project completion time.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
- Calibrated instruments and scales in production area and quality lab.
Education
High School Diploma -
Trigg County High School
Cadiz, KYNo Degree - Criminal Justice
Murray State University
Murray, KYSkills
- Event coordination
- Community engagement
- Community outreach
- Written and verbal communication
- Client needs assessments
- Client meetings
- Time management
- Attention to detail
- Problem-solving abilities
Timeline
Outreach Coordinator
HOPE Calloway
08.2024 - 12.2024
QA Lead Tech
Kroger/ Kenlake Foods
10.2007 - 09.2023
High School Diploma -
Trigg County High School
No Degree - Criminal Justice
Murray State University
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