BRIANNA BUCKMON
Fort Worth,TX
Summary
Dedicated professional skilled in administrative functions, data handling, and stakeholder communication, seeking to leverage expertise as an Enrollment Services Specialist. Background includes managing email inquiries, assisting with application processing, and ensuring data accuracy within systems. Committed to maintaining confidentiality of sensitive information while providing exceptional customer service to students and faculty throughout their academic journey.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Outreach Coordinator
UNT Health Science Center
Fort Worth, TX
04.2024 - Current
- Planned promotional campaigns to generate interest in organization's services among target audiences.
- Analyzed data collected from surveys or focus groups about program impact.
- Identified new business opportunities to elevate market position and achieve goals.
- Implemented community outreach and engagement plans to reach vulnerable communities.
- Met community outreach goals through lead generation and conversion.
- Participated in planning meetings with internal teams regarding upcoming outreach initiatives.
Physical Training Aide
Heart At Work
Arlington, TX
05.2023 - 08.2023
- Developed and updated exercise prescriptions tailored to the unique needs and limitations of elderly gym members, emphasizing safety and measurable progress.
- Cultivated strong, trusting relationships with gym members through proactive communication and a warm, welcoming demeanor at the front desk, resulting in increased member retention and satisfaction.
- Provided one-on-one guidance and support to individual gym members, offering expert insights and motivation to help them achieve their fitness goals.
- Ensured a safe and inclusive gym environment by monitoring member activities, offering assistance as needed, and promoting adherence to gym safety protocols.
General Farm Worker Intern
Tabor Farm
Fort Worth, TX
05.2022 - 08.2022
- Gained experience in producing, harvesting, and shipping of crops and produce.
- Performed routine maintenance and improvement of the farm's irrigation system.
- Planted crops in fields, helping farmers distribute seeds and plan harvesting schedules.
- Harvested fruits and vegetables and prepared for sale or shipping.
- Mulched and composted soil to appropriately vary soil conditions depending on specific plant needs.
- Maintained over two-acres of farmland by performing various support tasks.
Customer Service Representative
Verizon
07.2021 - 01.2022
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Researched issues through identification of similar past problems and recommended most appropriate solution.
- Detailed payment options and explained price, receipt, and billing details to customers.
IRS Agent
Internal Revenue Service, IRS
01.2021 - 07.2021
- Answered over 90 calls per shift to meet fast-paced call center demands.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Education
Bachelor of Science - Exercise Science
The University of Texas At Arlington
Arlington, TX12.2023
Bachelor of Science - Public Health
The University of Texas At Arlington
Arlington, TX12.2023
Skills
- Administrative Proficiency
- Financial and Budgeting Skills
- Calendar and event coordination
- Contract and Grant Assistance
- Data Handling and System Proficiency
- Event coordination
- Stakeholder communication
- Resource allocation
- Strong communication abilities
- Time management
- Data analysis
Certification
CNA - Certified Nurse Assistant
References
References available upon request.
Timeline
Outreach Coordinator
UNT Health Science Center
04.2024 - Current
Physical Training Aide
Heart At Work
05.2023 - 08.2023
General Farm Worker Intern
Tabor Farm
05.2022 - 08.2022
Customer Service Representative
Verizon
07.2021 - 01.2022
IRS Agent
Internal Revenue Service, IRS
01.2021 - 07.2021
Bachelor of Science - Exercise Science
The University of Texas At Arlington
Bachelor of Science - Public Health
The University of Texas At Arlington
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