April Green
Danville,KY
Summary
Results-driven professional leverages people and best practices to create accountable performance. Change agent with history of driving continuous performance improvements. Develops and executes strategies to attract, develop, engage, and retain strong and diverse talent.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HR Coordinator
Nicholasville Health and Rehab
Nicholasville, KY
02.2022 - 02.2024
- Managed payroll operations, scheduling and job fairs.
- Microsoft office experience answering phones sometimes 200 to 300 calls a day
- Provided efficient support to address customer needs and inquiries.
- Managed comprehensive recruitment lifecycle, tackling tasks from job postings to onboarding.
- Managed continuous updates to applicant tracking system.
- Partnered with hiring managers to outline role specifications and refine candidate profiles.
- Conducted initial assessments of candidates, evaluating qualifications, skills, and cultural fit to streamline hiring.
- Developed and executed recruitment strategies targeting high-caliber candidates across diverse sourcing platforms.
- Collaborated in job fairs and recruitment events, representing the organization.
- Coordinated efforts with external recruitment agencies to meet staffing objectives.
- Developed strong partnerships with educational institutions, enhancing talent pipeline.
- Developed and executed orientation programs promoting efficient workplace integration.
- Administered pre-employment assessments while ensuring compliance with company policies.
- Provided timely and constructive feedback to candidates, maintaining a positive employer brand and enhancing the candidate experience
- Partnered with HR team to devise and execute HR policies, procedures, and best practices.
- Managed employee records to maintain confidentiality and secure sensitive information.
- Assisted in developing workforce planning strategies by evaluating staffing trends.
- Produced and delivered routine recruitment status reports to senior management, highlighting key metrics, challenges, and opportunities.
- Implemented diversity and inclusion initiatives in the recruitment process, contributing to a more inclusive and equitable workplace
- Executed employee referral initiatives to boost participation in recruitment efforts.
- Guided hiring managers in conducting effective and unbiased interviews.
- Managed completion of job offers considering market trends, internal equity, and budget constraints.
- Built and nurtured strong candidate relationships to foster engagement.
- Conducted exit interviews to gather insights from departing staff.
- Collaborated with HR team to achieve seamless coordination between recruitment and other functions.
- Cultivated strong interpersonal and communication skills when engaging with candidates, employees, and external partners.
Scheduling Coordinator/Central Supplies
Landmark of Danville
Danville, KY
05.2022 - 01.2023
- Developed comprehensive master schedule to optimize operational workflows.
- Resolved customer inquiries to enhance satisfaction.
- Handled an average of 300 to 400 calls.
- Entered employee availability, time-off requests, and shift preferences into scheduling software.
- Collaborated with managers to determine staffing needs and develop schedules.
- Developed and managed employee work schedules to maintain adequate coverage.
- Monitored schedule compliance and adjusted for unforeseen absences.
- Created innovative scheduling system to cut overtime costs significantly.
- Established and executed guidelines for scheduling activities increasing precision and effectiveness.
- Regularly assessed labor costs by comparing scheduled hours and actual worked hours.
- Functioned as primary contact for addressing employee schedule-related concerns.
- Coordinated with HR team to align schedules with labor regulations, union standards, and corporate policies.
- Compiled precise data on staff attendance in scheduling system.
- Facilitated frequent supervisor meetings to evaluate upcoming schedules.
- Delivered completed schedules promptly through email and digital platforms.
- Resolved scheduling issues, including missed and overlapping shifts.
- Coordinated with external vendors/contractors regarding availability for project-based assignments.
- Reviewed timesheets for accuracy against scheduled hours.
- Worked with operations and customer service teams to synchronize scheduling with business targets.
- Compiled performance metrics like productivity rates and absenteeism to assess workforce efficiency.
- Conducted training sessions for managers on scheduling best practices, focusing on effective time management techniques.
- Designed system to monitor employee certifications and licenses, ensuring regulatory compliance.
- Coordinated with external instructors to arrange training sessions for employees.
- Preserved confidentiality of sensitive data during scheduling processes.
- Carried out periodic inspections of scheduling system/database to identify and rectify data inaccuracies.
- Monitored staffing levels during peak seasons and events, adjusting as needed to meet customer demand.
- Utilized predictive analytics to determine future staffing requirements based on historical trends.
- Facilitated communication between staff and management on scheduling adjustments during unforeseen events.
Administrative Assistant
Triple O Electric
Danville, KY
08.2015 - 02.2017
- Answer phones, customer service, filing, inventory, supply ordering, bank deposits, bank reconciliation, accounts payable and receivable, QuickBooks, answering emails, new job bidding, payroll, scheduling jobs, taking care of CEO personal accounts, typing up documents need for the office
- Oversaw executive calendar coordination including appointments, meetings, and travel arrangements.
- Coordinated company events, such as conferences and seminars.
- Drafted and revised various communications, reports, presentations, and documents as required.
- Managed supply levels to ensure timely replenishment.
- Screened phone calls and emails for executives, providing accurate information or redirecting inquiries to appropriate staff members
- Implemented organized filing systems to optimize document access.
- Facilitated onboarding by organizing required documentation and scheduling orientation programs.
- Oversaw executive expense reports by ensuring timely submission of reimbursement requests.
- Handled sensitive information with utmost confidentiality while maintaining data integrity at all times
- Facilitated communication flow between executives and stakeholders.
- Cultivated strong vendor relationships to secure advantageous terms for office supplies procurement.
- Introduced an electronic system to streamline document management processes.
- Coordinated intricate executive travel plans by arranging flights, accommodations, and transportation.
- Provided recruitment support to HR by evaluating resumes against predefined criteria.
- Managed logistics for off-site meetings/conferences, including venue selection, catering, and audio-visual equipment arrangements.
- Supervised company database updates, ensuring data accuracy.
- Contributed to financial report preparation by collecting and analyzing data.
- Organized employee recognition initiatives to elevate morale.
- Ensured strict adherence to confidentiality agreements with partners and vendors during negotiations.
Education
State Tested Nursing Assisant - SRNA
Bluegrass Community and Technical College
Whitesburg, KY06.2019
Some College (No Degree) - Business Management accounting
American National University
Salem, VASkills
- Microsoft Word Proficiency
- Microsoft Excel Expertise
- Microsoft Access Proficiency
- Microsoft PowerPoint Expertise
- Sage Expertise
- Peach Tree Cultivation
- QuickBooks Proficiency
- Precise Data Entry
- Advanced Excel Proficiency
- Office Administration
- Executive Support
- Reception Management
- Administrative Proficiency
- Administrative Coordination
- Multi-line phone systems
- Touch Typing
- Effective Calendar Coordination
- Professional Phone Communication
- Proficient in Computer Applications
- Administrative experience
- Computer skills
- Client Support
- Organizational skills
- Financial Record Management
- Proficient in Microsoft Office
- Healthcare Receptionist
- Order Processing
- Detail-Oriented Proofreading
- Customer support
- Patient Appointment Coordination
- Administrative Support Experience
- Eligibility Verification Expertise
- Patient Record Management
- Document Formatting
- Document Management
- Computer Proficiency
- Effective Schedule Coordination
- Healthcare Management Expertise
- Revenue Generation
- Payroll Management
- Database Management
- Financial Statement Reconciliation
- Invoice Processing
- Accounts Receivable Management
- Financial Accounting
- New Hire Orientation
- Talent Acquisition
- Workforce Optimization
Certification
- SRNA, 06/01/19, 06/01/23
- State Tested Nursing Assistant
- CPR Certification
- CNA
- AED Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Scheduling Coordinator/Central Supplies
Landmark of Danville
05.2022 - 01.2023
HR Coordinator
Nicholasville Health and Rehab
02.2022 - 02.2024
Administrative Assistant
Triple O Electric
08.2015 - 02.2017
State Tested Nursing Assisant - SRNA
Bluegrass Community and Technical College
Some College (No Degree) - Business Management accounting
American National University