BERNIE RIVERA
Lowell,MA
Summary
To be able and obtain a position in a working environment where I can use my knowledge, skills and experience in a customer service environment.
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Punctual Delivery Driver offering several years of experience distributing products, documents and packages to customers. Versed in safely loading and unloading parcels, completing logs, and collecting appropriate payments. Familiar with GPS system operations paired with outstanding driving record.
Reliable Delivery Driver known for productivity and efficient task completion. Possess specialized skills in route planning, time management, and safety compliance. Excel in communication, problem-solving, and adaptability, ensuring smooth delivery operations and customer satisfaction.
Reliable Delivery Driver with background in ensuring prompt, safe delivery of goods while maintaining excellent customer service. Strengths include route planning, time management, and problem-solving skills. Previous work has made significant impact on improving efficiency and satisfaction rates for businesses served.
Talented professional with great skills in relationship building, communication, and mechanical maintenance. Accomplishes performance targets consistently and maintains clean, professional vehicle. Physically fit for challenging work.
Overview
18
18
years of professional experience
Work History
Delivery Driver
COMMERCIAL COURRIER
Wilmington, MA
03.2014 - 01.2026
- Currently have a Dot Medical Card / Safety Oriented /
- Shipping and Receiving/ Delivery Driver/out state throw new England / Out of state freight delivery
- Non-CDL driver of 24 and 26 box trucks / Fork Lift operator pallet jack
- Delivered packages efficiently across designated routes.
- Maintained accurate logs of deliveries and vehicle inspections.
- Communicated with dispatch to ensure timely pickups and drop-offs.
- Loaded and unloaded packages while adhering to safety protocols.
- Assisted customers with inquiries regarding deliveries and services.
- Reported maintenance issues for timely vehicle repairs and upkeep.
- Navigated using GPS systems for optimal route planning.
- Collaborated with team members to streamline delivery processes.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Monitored fuel level throughout shift and refueled when necessary.
- Ensured accurate completion of all paperwork associated with deliveries.
- Maintained accurate records of goods delivered and collected payments as required.
- Assisted warehouse personnel in packing orders when necessary.
- Verified accuracy of items loaded onto truck against shipping documents.
- Checked tires for proper inflation before leaving on each route.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Reviewed delivery documents and orders and reported errors to supervisor.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Reported delays and accidents to stations using telephones or two-way radios.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Conducted emergency vehicle repairs to restore safety and dependability.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
Commercial Driver
Dracut Home Appliance
Dracut, MA
05.2012 - 03.2014
- Currently have a DTL Medical Card / Safety Oriented /
- Shipping and Receiving/ Delivery Driver/Packing and Scanning Orders
- Non-CDL driver of 24 and 26 box trucks forklift operator
Shipping and Receiver
Specialty Materials
Tewkesbury, MA
10.2010 - 04.2011
- Load the truck up for Ups & FedEx Co. Stock floors
- Packing products for shipping out/labeling
- Forklifting operator
Quality Control Tech
Dura Flow
, MA
12.2008 - 02.2008
- Assemble Water filters tubes according to assembly drawings and procedures.
- Perform different quality and functional tests to ensure quality of the product.
- Warehouse tasks, such as packing and shipping orders to customers, receive materials on the floors & do deliveries.
Machine Operator
Fuji Film
Bedford, MA
10.2007 - 02.2008
- Packing and Labeling. Read blueprints, work from layouts and dimensions on drawings to perform assigned tasks
Education
Automotive Engineering
Greater Lowell Tech
Lowell, MA 05.2001 -
Skills
- Route optimization
- Vehicle maintenance
- GPS navigation
- Delivery tracking
- Safety compliance
- Customer service
Timeline
Delivery Driver
COMMERCIAL COURRIER
03.2014 - 01.2026
Commercial Driver
Dracut Home Appliance
05.2012 - 03.2014
Shipping and Receiver
Specialty Materials
10.2010 - 04.2011
Quality Control Tech
Dura Flow
12.2008 - 02.2008
Machine Operator
Fuji Film
10.2007 - 02.2008
Automotive Engineering
Greater Lowell Tech
05.2001 -