Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Berta Aceves

Memphis,TN

Summary

Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced in enhancing client satisfaction at Cricket Wireless. Proven ability to lead teams effectively, streamline operations, and boost sales through strategic upselling. Adaptable and dedicated, with a commitment to achieving goals in fast-paced environments.

Cordial Cocktail Waitress with outstanding knowledge of bar services, bartending and waitressing. Fantastic multitasking skills with proven history of excellent service. Dedicated to maximizing sales and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Waitressing

Fridas Mexican Restuarant
05.2024 - 09.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Sales Representative

Cricket Wireless
11.2023 - 02.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Material Handler Team Lead

Sephora Warehouse
04.2021 - 07.2023
  • Maintained a clean, organized work environment, promoting employee satisfaction and operational efficiency.
  • Streamlined communication channels within the team, enabling quick resolution of issues and facilitating a more cohesive work environment.
  • Provided motivation and support to team members, inspiring high levels of dedication and commitment towards goals.
  • Strengthened cross-functional collaboration by working closely with other departments to fulfill orders accurately and efficiently.

Education

High School Diploma -

Sheffield High School
Memphis, TN
05-2019

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Professional Working

Timeline

Waitressing

Fridas Mexican Restuarant
05.2024 - 09.2024

Sales Representative

Cricket Wireless
11.2023 - 02.2024

Material Handler Team Lead

Sephora Warehouse
04.2021 - 07.2023

High School Diploma -

Sheffield High School