Summary
Overview
Work History
Education
Skills
Education and Training
Certification
Languages
Timeline
Cashier

Berteline Blaise

Boynton Beach,FL

Summary

I successfully completed a vocational training program at Job Corps in Miami Gardens where I earned certifications in Microsoft Excel and Microsoft Word. During this program, I developed strong computer and administrative skills, including creating spreadsheets, organizing data, formatting professional documents, typing, data entry, and basic office support tasks. Completing this trade required dedication, time management, and responsibility, and I remained committed until I successfully finished the program.

Throughout my training, I learned how to work independently, follow instructions, meet deadlines, and stay organized while completing assignments and projects. I also improved my communication skills, professionalism, and ability to work in a structured environment. Finishing my trade program is one of my major accomplishments because it helped me gain career skills that I can use in office, customer service, administrative, or business-related jobs.

In addition to completing my trade, I demonstrated perseverance and self-improvement by continuing to build my skills and prepare for employment. My achievements show that I am responsible, motivated, willing to learn, and committed to improving my future and career opportunities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier

Popeyes® Louisana Kitchen
Boynton Beach, FL
05.2022 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

SALES AGENT

Fusion BPO Services
791 Park of Commerce
06.2024 - 04.2026
  • Generated leads through targeted outreach and effective communication strategies.
  • Conducted market research to identify customer needs and trends.
  • Developed and maintained strong relationships with clients to ensure satisfaction.
  • Collaborated with team members to implement sales initiatives and improve performance.

Shift Lead Manager

Burger King
West Palm Beach, Florida
08.2023 - 10.2024
  • Managed daily shift operations, including scheduling and assigning team members to specific tasks.
  • Trained new employees on procedures, policies, and job functions.
  • Ensured compliance with all safety regulations during shifts.

Drive Thru Cashier

Taco Bell
West Palm Beach, FL
04.2023 - 08.2023
  • Greeted customers, took orders, and provided product information.
  • Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
  • Maintained knowledge of current menu items, prices, and promotions.

Education

No Degree - Office Administration

Job Corps
Miami

High School Diploma -

Penn Foster High School
Penn, PA
04.2025

Skills

Returns processing

Drawer balancing

Product restocking

Online orders preparation

Customer service

Customer assistance

Work ethic and integrity

Patience and empathy

Time management skills

Cash handling

Cleaning and sanitizing

Team collaboration

Customer service excellence

Customer relations

Written and verbal communication

Professionalism and courtesy

Conflict resolution

Product knowledge

Issue resolution

Complex Problem-solving

Attention to detail

Decision making aptitude

Education and Training

true

Certification

Microsoft Word:

Certified in Microsoft Word with experience creating, formatting, and editing professional documents.

Microsoft Excel:

Certified in Microsoft Excel with skills in data entry, spreadsheets, and basic data organization.

Languages

Haitian Creole
Professional Working

Timeline

SALES AGENT

Fusion BPO Services
06.2024 - 04.2026

Shift Lead Manager

Burger King
08.2023 - 10.2024

Drive Thru Cashier

Taco Bell
04.2023 - 08.2023

Cashier

Popeyes® Louisana Kitchen
05.2022 - Current

No Degree - Office Administration

Job Corps

High School Diploma -

Penn Foster High School
Berteline Blaise