Bertha Cabrera Gomez

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Excellent communication skills, both verbal and written.

• sell a lot of phones.

• customer service.

• repair damaged phones.

• give good customer service.

• I like to works a lot with computers & I like to learn everything.

• Manually carried roofing materials up ladders.
• Repaired wiring, plumbing, equipment, and machinery.
• Set up station by receiving picking and packing order and gathering packing materials.
• Blended paints and correctly matched colors.
• Requisitioned new supplies and equipment.
• Attended monthly safety meetings to ensure machine operation safety.
• Used hand tools to change worn cutting tools.
• Maintained positive relationships with all customers.
• Tracked income, labor and expenses spreadsheets, and generated weekly reports.

• Checked customer identification for alcohol, cigarette, and lottery sales. 
• Facilitated the sale of services and goods. 
• Maintained a clean and orderly station. 
• Maintained inventory of all saleable items. 
• Directed calls to appropriate individuals and departments.
• Responded to all customer inquiries thoroughly and professionally.
• Stocked and replenished merchandise according to store merchandising layouts.
• Handled all customer relations issues in a gracious manner and in accordance with company policies.
• Maintained cleanliness and presentation of stock room and production floor.
• Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
• Scheduled  inventory pickups and deliveries with vendors.
• Communicated with vendors regarding back order availability, future inventory and special orders.

• Entered details such as payments, account information and call logs into the computer system.
• Implemented marketing strategies which resulted in 12% growth of customer base.
• Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
• Responded to customer requests via telephone and email.
• Greeted customers in a timely fashion while quickly determining their needs.
• Wrote sales slips and sales contracts.
• Completed all cleaning, stocking and organizing tasks in assigned sales area.
• Worked with the management team to implement the proper division of responsibilities.
• Priced merchandise, stocked shelves and took inventory of supplies.
• Communicated clear expectations and goals to each team member.
• Maintained established merchandising standards, including window, sales floor and promotional displays.
• Operated Register