Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Career Experience
Languages
Work Preference
Timeline
Generic
Bertha Camarillo

Bertha Camarillo

Houston,TX

Summary

Data entry Detail-oriented administrative assistant with experience in customer service, data entry, and office management. Motivated professional offering proficiency in data entry and strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Efficient and precise with a commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management, skilled in document digitization, office modernization, and data organization for enhanced productivity.

Overview

10
10
years of professional experience
3
3
Certification
1
1
Language

Work History

Loan Officer

Warens Financial
12.2023 - Current
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Maintained strict confidentiality of bank records and client information.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
  • Examined customer loan applications for loan approvals and denials.
  • Educated potential clients on various loan options, guiding them toward informed decisions that fit their financial goals.
  • Compiled database of loan applicants' credit histories, financial statements, and other financial information.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.

Mortgage Loan Officer

Revolution Mortgage
05.2022 - Current
  • Interact with customers and offer detailed explanations of various loan and credit options, including terms and conditions associated with each service
  • Facilitate mortgage application process by assisting clients’ in completing applications, gathering required documentation, and verifying accuracy and completeness
  • Stay updated about mortgage products and services offered by organization and guide borrowers on most suitable loan program
  • Minimized costs for clients by determining payment priorities based on credit terms and interest rates
  • Successfully collaborated with clients in identifying financial goals and implementing strategies to attain objectives
  • Evaluated financial status, creditworthiness, and properties of applicants to assess viability of loan approval.

Mortgage Loan Officer

Supreme Lending
12.2021 - 05.2022
  • Managed loan pipeline by ensuring top-tier customer service from pre-qualification to closing
  • Carried out borrower interviews to ascertain financial goals, objectives, current income, and asset information crucial for underwriting
  • Maintained communication with clients, real estate agents, and underwriters to provide information on loan application status
  • Fulfilled customers' requirements by remaining current with emerging loan options, financial services, and products
  • Guaranteed smooth loan closing by strengthening connections with clients, real estate agents, title companies, appraisers, and industry peers
  • Actively engaged in seminars and webinars to stay updated with mortgage banking topics, including regulatory updates and evolving lending policies.

Licensed Real Estate Agent

Vive Realty
03.2018 - 11.2021
  • Evaluated property listings to gauge appropriateness for potential buyers and renters
  • Collaborated with escrow firms, lenders, home inspectors, and pest control professionals to ensure compliance with purchase agreement terms and conditions before closing
  • Generated range of critical documents, including representation contracts, purchase agreements, closing statements, deeds, and leases
  • Attained accurate market pricing by comparing property with recently sold similar listings
  • Managed property closings and ensured seamless execution of document signings and proper distribution of funds.

Education

Master of Science in Management Information Systems -

Central Michigan University
Mt Pleasant, MI

Bachelor of Science in Management Information Systems -

University of Houston
Houston, TX

Associate of Arts in Business Administration -

San Jacinto College
Pasadena, TX

Culinary, Culinary Arts & Chef Training -

Fort Worth Culinary School
Fort Worth, TX

Skills

  • Client Consultation
  • Loan Application Processing
  • Financial Analysis
  • Customer Service
  • Relationship Building
  • Contract Management
  • Regulatory Compliance
  • Effective Communication
  • Property Inspections & Market Research
  • Sales expertise
  • Customer service-focused
  • Team Player
  • Proficient in 10-key
  • Document analysis
  • Attention to Detail
  • Microsoft Office
  • Data Entry
  • Decision-Making
  • Oral and Written Comprehension
  • Staff Management
  • Remote Video Conferencing

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issues through consumer testing.
  • Supervised a team of 4 staff members.

Certification

  • Residential Mortgage Lender License – NMLS - Texas
  • Real Estate Broker License - Texas Real Estate Commission

Career Experience

  • Revolution Mortgage, Columbus, OH, Mortgage Loan Officer, 05/2022, Present, Interact with customers and offer detailed explanations of various loan and credit options, including terms and conditions associated with each service., Facilitate mortgage application process by assisting clients’ in completing applications, gathering required documentation, and verifying accuracy and completeness., Stay updated about mortgage products and services offered by organization and guide borrowers on most suitable loan program., Minimized costs for clients by determining payment priorities based on credit terms and interest rates., Successfully collaborated with clients in identifying financial goals and implementing strategies to attain objectives., Evaluated financial status, creditworthiness, and properties of applicants to assess viability of loan approval.
  • Supreme Lending, Dallas, TX, Mortgage Loan Officer, 12/2021, 05/2022, Managed loan pipeline by ensuring top-tier customer service from pre-qualification to closing., Carried out borrower interviews to ascertain financial goals, objectives, current income, and asset information crucial for underwriting., Maintained communication with clients, real estate agents, and underwriters to provide information on loan application status., Fulfilled customers' requirements by remaining current with emerging loan options, financial services, and products., Guaranteed smooth loan closing by strengthening connections with clients, real estate agents, title companies, appraisers, and industry peers., Actively engaged in seminars and webinars to stay updated with mortgage banking topics, including regulatory updates and evolving lending policies.
  • Vive Realty, Houston, TX, Licensed Real Estate Agent, 03/2018, 11/2021, Evaluated property listings to gauge appropriateness for potential buyers and renters., Collaborated with escrow firms, lenders, home inspectors, and pest control professionals to ensure compliance with purchase agreement terms and conditions before closing., Generated range of critical documents, including representation contracts, purchase agreements, closing statements, deeds, and leases., Attained accurate market pricing by comparing property with recently sold similar listings., Managed property closings and ensured seamless execution of document signings and proper distribution of funds.
  • Admission Counselor, Chandler, AZ, Ashford University
  • Executive Assistant, Fresno, CA, Keiser Corporation
  • Director of Training, Houston, TX

Languages

Spanish
Native or Bilingual

Work Preference

Work Type

Full TimePart TimeContract Work

Location Preference

RemoteHybrid

Important To Me

Work-life balanceCareer advancementWork from home optionCompany Culture

Timeline

Loan Officer

Warens Financial
12.2023 - Current

Mortgage Loan Officer

Revolution Mortgage
05.2022 - Current

Mortgage Loan Officer

Supreme Lending
12.2021 - 05.2022

Licensed Real Estate Agent

Vive Realty
03.2018 - 11.2021

Master of Science in Management Information Systems -

Central Michigan University

Bachelor of Science in Management Information Systems -

University of Houston

Associate of Arts in Business Administration -

San Jacinto College

Culinary, Culinary Arts & Chef Training -

Fort Worth Culinary School
Bertha Camarillo