Jennica Lindqvist
Prescott,AZ
Summary
Dynamic mortgage loan officer with a solid background in credit analysis and client education on reverse mortgages and financial options. Recognized for ability to analyze borrower eligibility and negotiate favorable loan terms while ensuring a high level of customer satisfaction. Expertise in maintaining compliance and collaborating with diverse teams throughout the loan process.
Overview
1
1
Language
1
1
Certification
8
8
years of professional experience
Work History
Mortgage Loan Officer
Mutual of Omaha Mortgage
Prescott, AZ
09.2025 - Current
- Analyzed financial information, credit reports, and loan applications to determine borrower eligibility
- Negotiated loan terms and conditions with borrowers, ensuring compliance with company policies and regulatory requirements while aligning with borrower needs
- Collaborated with underwriters, processors, and stakeholders to gather documentation and resolve issues during loan process, ensuring smooth transactions for borrowers
- Maintained up-to-date knowledge of industry regulations, guidelines, and lending programs
- Delivered exceptional customer service by promptly responding to inquiries and professionally addressing concerns, enhancing borrower satisfaction
- Explain reverse mortgage products, requirements, costs, and implications to senior homeowners (typically 62+).
- Provide clear comparisons between reverse mortgages and alternative financial options.
- Ensure borrowers understand obligations such as taxes, insurance, and home maintenance.
Loan Officer
AmeriSave Mortgage
06.2025 - 09.2025
- Advised clients on mortgage options, guiding them to select optimal loan programs for their financial goals
- Analyzed financial information, credit reports, and loan applications to determine borrower eligibility
- Generated leads and cultivated relationships with potential borrowers to expand client base
- Maintained up-to-date knowledge of industry regulations, guidelines, and lending programs
- Facilitated customer communications through inbound and outbound calls, improving service responsiveness and client satisfaction
Mortgage Loan Officer
Penny Mac
08.2020 - 12.2022
- Educated clients on home buying and refinancing options to empower informed decisions.
- Consulted with each client on the mortgage loan process and analyzed their financial situation to determine appropriate loan product to achieve their goals.
- Assessed client's financial status by gathering necessary documents including credit, income, employment, and assets to facilitate successful loan transactions.
- Guided clients through loan process from application to closing, ensuring clarity and support at each step.
Internet Director/Sales Manager
HARDIN HONDA
Anaheim, CA
12.2018 - 08.2020
- Led internet department, setting and implementing sales goals to drive team performance.
- Reached top performer of sales in the internet department in the first month of hire.
- Coordinated employee training and scheduling to enhance team efficiency.
- Presented vehicle financing and insurance options to clients, detailing aftermarket products, extended warranties, and dealership services.
Education
Bachelor's degree - Hotel and Restaurant managment
Lulea Univeristy
LuleaNMLS -
NMLS ID 303507
Skills
- Loan officer experience
- Mortgage industry
- Credit analysis
- Underwriting
- Loan processing management
- Loan review
- Loan intake
- Mortgage lending
- Consumer mortgage sales
- Client consultation
- Sales
- Client outreach
- Loan product promotion
- Data Analysis
- CRM system proficiency
- Data entry
- Microsoft Office
- Presentation Skills
- Time management
- Interpersonal skills
- Customer service
- Account management
- Teamwork
- Communication skills
- Veterans Affairs (VA) Loans
Personal Information
- Title: Mortgage loan officer
- Driving License: Driver's License
- Availability: Willing to relocate: Anywhere
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
MLO License, Driver's License, Loan Originator License
Languages
Swedish & English
Professional
Timeline
Mortgage Loan Officer
Mutual of Omaha Mortgage
09.2025 - Current
Loan Officer
AmeriSave Mortgage
06.2025 - 09.2025
Mortgage Loan Officer
Penny Mac
08.2020 - 12.2022
Internet Director/Sales Manager
HARDIN HONDA
12.2018 - 08.2020
Bachelor's degree - Hotel and Restaurant managment
Lulea Univeristy
NMLS -
NMLS ID 303507