Experienced with identifying customer needs and providing tailored solutions. Utilizes effective sales strategies to close deals and increase client satisfaction. Track record of building strong client relationships and delivering consistent results. Driven Salesperson well-versed in the intricacies of preparing merchandise for display and sale to maximize exposure and skyrocket sales. Dedicated to utilizing talents to put merchandise on display using visual merchandising techniques.
Hi, I’m
Bertha Chavez Munoz
Waukegan,Illinois
Summary
Overview
21
years of professional experience
Work History
Independent Employer Marias Fashion
Salesperson
01.2000 - 03.2021
Job overview
- Interior cleaning: Vacuuming carpets and rugs
- Window cleaning: spot cleaning glass and windows
- Ability to understand and follow instructions
- Ability to inspect cleaning supplies received from vendors.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Greeted customers and helped with product questions, selections, and purchases.
- Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Boosted customer satisfaction by providing personalized recommendations and assistance with product selections.
McDonald's
Cashier/Customer Service
06.2008 - 12.2018
Job overview
- Greeting the customers, making them feel welcome, and providing excellent customer service
- Taking orders from customers and ensuring they receive the correct order
- Accepting cash, or charge payments, making changes, and following the store policies on coupons and gift cards
- Resolving customer issues and complaints, and communicating customer requests directly to the person in charge
- Promoting and recommending products and special deals, and assisting with basic food preparation tasks.
Jewel Osco
Cashier/Sales Associate
01.2000 - 02.2008
Job overview
- Customer service representatives are the first point of contact for customers with business, responsible for answering questions, resolving issues, and providing information about the company's products and services.
Education
A Certus CompanyWaukegan, Illinois
State Food Service Training
University Overview
Certificate program of training food handlers essential course
Skills
- Basic Math
- Basic Computer Skills
- Read and Write English
- Follow Instructions
- Food Service
- Customer Service
- Restaurant Experience
- Communication Skills
Customer Relationship Building
Customer care
Customer Engagement
Sales process
Complaint Handling
Product Promotions
Languages
English
Full Professional
Spanish
Timeline
Cashier/Customer Service
McDonald's
06.2008 - 12.2018
Salesperson
Independent Employer Marias Fashion
01.2000 - 03.2021
Cashier/Sales Associate
Jewel Osco
01.2000 - 02.2008
A Certus Company
State Food Service Training
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