Bertha Chiguvare
Plano,IL
Summary
Dedicated customer service professional skilled in communication, teamwork, and problem-solving. Proven ability to enhance client satisfaction and efficiently manage data entry tasks.
Overview
3
3
years of professional experience
Work History
Customer Service and Data Entry
Texas Care One Home Health Agency
Dallas TX
01.2025 - Current
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Responsible for updating database records and assisting clients simultaneously
- Data Management: input customer information, process orders, and update client records after each interaction.
Customer Service
Rota Services
Dallas
01.2023 - Current
- Provided exceptional customer service, resulting in increased referrals from satisfied clients.
- Implemented new quality assurance and customer service standards.
- Displayed excellent customer service when greeting customers and accepting donations.
- Utilized customer feedback to improve customer service.
- Data Entry
- Take orders, calculate charges and process bilingual or payments
- Resolving complaints
Customer Service & Data Entry
Cornerstone Staffing
Dallas
01.2024 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Record Keeping (log details of customers interactions, comments and complaints into the company's CRM database
Education
Bachelor of Science - Development
University of Fort Hare
South Africa High School Diploma -
Makumbe Mission School
Zimbabwe Skills
- Sociable
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Organizational skills
- Effective communication
- Multitasking
Timeline
Customer Service and Data Entry
Texas Care One Home Health Agency
01.2025 - Current
Customer Service & Data Entry
Cornerstone Staffing
01.2024 - 12.2024
Customer Service
Rota Services
01.2023 - Current
Bachelor of Science - Development
University of Fort Hare
High School Diploma -
Makumbe Mission School