Bertha Gordon
Seguin
Summary
Adaptable operations and HR professional with a strong focus on workflow optimization and client satisfaction. Proven ability to lead teams effectively while ensuring compliance with regulations. Recognized for integrity and exceptional customer service, driving results through proactive strategies. Quick learner with a resourceful approach to building client trust and achieving team objectives.
Overview
27
27
years of professional experience
Work History
Branch Manager
The Logical Choice Inc.
Tampa
12.2024 - 05.2026
- Directed full-cycle HR operations, including talent acquisition, onboarding, and employee relations.
- Managed recruiting initiatives and client relationship management, enhancing overall client satisfaction.
- Engineered operational plans through analysis of complex budget reports to meet diverse client needs.
- Oversaw payroll administration, ensuring accurate financial records and timely automated electronic transfers.
- Resolved invoicing discrepancies by directing accounts payable and receivable for fiscal integrity.
- Administered safety protocols, managed incident reporting, and led weekly safety communications.
Accounting and HR Operations Administrator
Hunter Industries Ltd.
San Marcos
07.2015 - 12.2024
- Managed accounts payable processes, streamlining vendor onboarding, ensuring accurate account reconciliation, and resolving billing discrepancies.
- Assisted with monthly and year-end financial closing activities, organizing project reports to enhance financial visibility.
- Supported HR operations by processing new hire paperwork, ensuring compliance reporting accuracy, and facilitating employee orientation.
- Oversaw job costing and cost tracking for multiple heavy construction projects, ensuring full TxDOT compliance.
- Collaborated with project superintendents to deliver accurate real-time data reporting and logistical support.
- Coordinated safety training programs, tracked OSHA compliance, reported incidents, and conducted weekly inspections.
Data Entry Clerk / Underwriter
TX State Low Cost Ins.
Austin
02.1999 - 06.2013
- Reviewed insurance applications for eligibility, accuracy, and compliance.
- Organized team meetings and authored standardized training manuals for homeowners department.
- Managed general accounting functions such as billing collections, daily deposits, and vendor payroll.
- Trained and mentored incoming staff while resolving escalated client issues and managing multi-line phone communications.
Education
High School Equivalency Diploma - Obtained GED
Coursework Education - Photography
Austin Community College
Austin TexasHR Ethics & Compliance Certification -
360training
OnlineHR & Compliance Training -
Trust Mineral
Venture OnlineSkills
- Talent acquisition and onboarding
- HR compliance and ethics
- Payroll processing and accounts payable
- Billing management and account reconciliation
- Budget analysis and financial oversight
- OSHA and TXDOT compliance
- Incident reporting and safety communications
- Weekly audits and workflow optimization
- Customer relationship management
- Data processing and analysis
- Project support and team management
- Customer service excellence
- Time management and attention to detail
- Training program development
- Staff supervision and assignments
Education And Professional Development
- Coursework Education Photography, Austin Community College
- HR, Ethics & Compliance Certification, 360training (360 Online)
- HR & Compliance Training, Trust Mineral
- High School Equivalency Diploma, GED
Core Competencies
Team Management, Talent Acquisition, Onboarding & Orientation, HR Compliance, Ethics & Dispute Resolution, Accounts Payable & Receivable (AP/AR), Payroll Processing, Invoicing, Budget Analysis, Account Reconciliation, OSHA Compliance, TxDOT Regulation, Incident Reporting, Safety Communications, Weekly Audits, Customer Relationship Management (CRM), Workflow Optimization, Data Processing, Project Support
Timeline
Branch Manager
The Logical Choice Inc.
12.2024 - 05.2026
Accounting and HR Operations Administrator
Hunter Industries Ltd.
07.2015 - 12.2024
Data Entry Clerk / Underwriter
TX State Low Cost Ins.
02.1999 - 06.2013
High School Equivalency Diploma - Obtained GED
Coursework Education - Photography
Austin Community College
HR Ethics & Compliance Certification -
360training
HR & Compliance Training -
Trust Mineral