Bertha Gore
Chapmanville,WV
Summary
Reliable Rural Mail Carrier Associate known for high productivity and efficiency in task completion. Possess specialized skills in route management, parcel handling, and customer service. Excel at time management, problem-solving, and adaptability to varied weather conditions and terrains. Committed to ensuring timely and accurate delivery of mail and packages, enhancing customer satisfaction.
Reliable Servicer with substantial experience in providing exceptional customer service, maintaining equipment and ensuring smooth operations. Strong skills include problem-solving, communication and organization. Demonstrated success in identifying issues promptly and providing effective solutions to ensure optimal functionality. Committed to maintaining high standards of workmanship and efficiency.
Overview
7
7
years of professional experience
Work History
Rural Mail Carrier Associate
USPS
Danville, West Virginia
01.2024 - Current
- Ensured proper delivery of mail and packages to rural customers according to established guidelines.
- Processed outgoing mail, including sorting, metering, labeling, and packaging.
- Maintained records of dispatched mails and parcels.
- Assisted customers with various inquiries related to postal services.
- Loaded and unloaded trucks with mailbags or parcels using forklifts or pallet jacks.
- Prepared reports on the number of items processed daily.
- Provided customer service by answering questions regarding rates and other services offered by the post office.
- Monitored inventory of postage stamps, envelopes, boxes, labels., at post office locations.
- Reported any suspicious activity noticed during delivery rounds.
- Adhered to security protocols when handling confidential documents or packages.
- Assisted other carriers during peak periods or when needed due to absences from work.
Assistant Rural Carrier
USPS
Chapmanville, West Virginia
06.2023 - 01.2024
- Assisted rural carriers with delivery and collection of mail along established routes.
- Organized, sorted and distributed incoming mail to designated locations within the post office.
- Provided customer service by responding to inquiries and requests for information about postal services.
- Maintained records of items received, delivered and held in inventory.
- Ensured correct labeling, addressing and postage on all outgoing mail pieces.
- Assisted in maintaining cleanliness of post office lobby area.
- Inspected packages for proper documentation prior to loading onto delivery trucks.
- Completed paperwork related to processing incoming and outgoing mail items.
- Verified accuracy of addresses on packages prior to delivery.
- Checked parcels for compliance with postal regulations regarding size and weight restrictions.
- Delivered packages directly to residences or businesses as required.
- Utilized GPS navigation systems when delivering mail in unfamiliar areas.
Nursing Assistant
Mountaineer Family Medicine
Chapmanville, West Virginia
10.2017 - 03.2019
- Provided basic nursing care to patients such as bathing, dressing and feeding.
- Monitored vital signs of patients and reported any changes to the nurse in charge.
- Assisted with patient transfers between beds, wheelchairs, strhers or other surfaces.
- Answered call bells promptly and responded to patient requests for assistance.
- Maintained records on patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
- Performed light housekeeping duties such as changing bed linens, cleaning bathrooms, vacuuming floors.
- Reported any incidents or accidents involving patients immediately to the supervisor on duty.
- Helped maintain a safe environment by following hospital procedures regarding fire prevention and hazardous materials management.
Education
CNA - Nursing
Ralph R Willis Career & Tech
09-2018
High School Diploma -
Harts High School
06-2001
Skills
- Deadline Adherence
- Community Engagement
- Hand-Eye Coordination
- Vehicle Inspection
- Safe Driving
- Dependability
- First Call resolution
- Appointment Scheduling
- Customer Service
- Documentation And Reporting
- Complaint Handling
- Scheduling appointments
- Verbal Communication
Accomplishments
- Running the Leads USPS award 2024
Timeline
Rural Mail Carrier Associate
USPS
01.2024 - Current
Assistant Rural Carrier
USPS
06.2023 - 01.2024
Nursing Assistant
Mountaineer Family Medicine
10.2017 - 03.2019
CNA - Nursing
Ralph R Willis Career & Tech
High School Diploma -
Harts High School
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