Bertha Pineda, BSN-RN
North Las Vegas,NV
Summary
Dynamic Hospice Registered Nurse Case Manager at Optum, UnitedHealth Group, skilled in advanced care planning and compassionate care. Successfully developed personalized care plans and collaborated with interdisciplinary teams to enhance patient outcomes. Recognized for effective time management and symptom management, ensuring dignified end-of-life experiences for patients and families.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hospice Registered Nurse Case Manager
Southwest Medical Associates Hospice, Optum
Las Vegas, NV
02.2020 - Current
- Assisted in developing personalized care plans for patients based on individual needs and preferences.
- Collaborated with interdisciplinary team to monitor patient progress and adapt care strategies as necessary.
- Educated patients and families about disease processes, treatment options, and available resources for support.
- Coordinated referrals for additional services, ensuring seamless transitions of care for patients.
- Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
- Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
- Efficiently managed caseloads while adhering to regulatory guidelines ensuring compliance with Medicare conditions of participation.
- Participated in continuous professional development opportunities resulting in better understanding advancements in palliative medicine.
- Cultivated a positive team culture through role modeling, active listening, and open communication with peers and supervisors.
Registered Nurse, Medical-Surgical Unit
Los Angeles Community Hospital
Los Angeles, CA
01.2019 - 01.2020
- Administered medications and monitored patient responses to ensure optimal care and safety.
- Collaborated with healthcare team to develop and implement individualized patient care plans.
- Conducted comprehensive assessments to evaluate patient conditions and identify nursing needs.
- Educated patients and families on health management, discharge planning, and follow-up care procedures.
- Implemented infection control protocols to maintain a safe environment for patients and staff.
- Assisted in training new nursing staff on unit policies, procedures, and best practices for patient care.
- Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
- Streamlined documentation processes to enhance accuracy and compliance with regulatory standards.
Registered Nurse Supervisor
Lakeview Terrace Assisted Living
Los Angeles, CA
10.2018 - 01.2020
- Supervised nursing staff to ensure high-quality patient care and adherence to protocols.
- Implemented staff training programs, enhancing team performance and patient outcomes.
- Coordinated daily operations, ensuring seamless workflow in fast-paced environment.
- Monitored compliance with healthcare regulations, maintaining safety and quality standards.
- Developed and managed schedules, optimizing staff allocation for efficient coverage.
- Resolved conflicts among staff, promoting a positive work environment and teamwork initiatives.
- Led successful team comprised of RNs, LPNs, and ancillary staff.
- Managed care from admission to discharge.
Psychiatric Registered Nurse
Los Angeles Downtown Medical Center
Los Angeles, CA
06.2019 - 12.2019
- Administered medications and monitored patient responses to ensure safety and therapeutic effectiveness.
- Conducted comprehensive mental health assessments to develop individualized care plans for diverse patient populations.
- Collaborated with interdisciplinary teams to coordinate treatment strategies and improve patient outcomes.
- Educated patients and families on mental health conditions and treatment options to enhance understanding and compliance.
- Advocated for and strived to protect health, safety, and rights of patient.
- Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
- Promoted a therapeutic environment by establishing rapport, maintaining boundaries, and fostering open communication with patients and families.
- Implemented crisis intervention techniques to de-escalate volatile situations and maintain a safe environment.
Education
Bachelor of Science in Nursing -
California State University, Fullerton
Fullerton, CA05.2020
Associate Degree in Nursing - Nursing
Los Angeles City College
Los Angeles, CA05.2018
Skills
- Home care management
- Advanced care planning
- Compassionate care
- Pain assessment
- Hospice care management
- Admissions support
- Time management
- Adaptability and flexibility
- Interdisciplinary collaboration
- Accurate documentation
- Symptom management
Accomplishments
Multiple recipient of Optum/ Southwest Medical Associates Diamond Award recognition for performance, collaboration, teamwork, and patient satisfaction.
Certification
- Registered Nurse, California State Board of Nursing #95174896
- Registered Nurse, Nevada State Board of Nursing #820065
- BLS, American Heart Association
References
Kirstie Wood, RN
208-351-8610
Kirstie.wood@optum.com
Southwest Medical Associates Hospice Clinical Manager
Saman Sharifi, MD
818-324-1335
samansharifi23@gmail.com
Kaiser Permanente
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hospice Registered Nurse Case Manager
Southwest Medical Associates Hospice, Optum
02.2020 - Current
Psychiatric Registered Nurse
Los Angeles Downtown Medical Center
06.2019 - 12.2019
Registered Nurse, Medical-Surgical Unit
Los Angeles Community Hospital
01.2019 - 01.2020
Registered Nurse Supervisor
Lakeview Terrace Assisted Living
10.2018 - 01.2020
Bachelor of Science in Nursing -
California State University, Fullerton
Associate Degree in Nursing - Nursing
Los Angeles City College