Bertha A Galeano P
Canoga Park
Summary
Dedicated house cleaner with a proven track record at Lesley Lei Barberan, enhancing guest satisfaction through meticulous cleaning and organization. Expert in deep cleaning and quality assurance, I streamline processes while delivering exceptional customer service. Fluent in Spanish, I effectively communicate with diverse clients to meet their unique needs.
Overview
7
7
years of professional experience
Work History
House Cleaner
Nazy Kohan
Calabasas, CA
04.2021 - Current
- Developed efficient cleaning techniques, reducing time spent on routine tasks while maintaining high standards.
- Coordinated with homeowners to customize cleaning plans based on specific needs and preferences.
- Mrs. Kohan calls once a month or only require my cleaning service previous an event she will host.
Head Housekeeper
Lesley Lei Barberan
Calabasas, CA
08.2019 - 01.2026
- Oversaw daily housekeeping operations, ensuring high cleanliness standards across all home areas like indoors/outdoors
- Implemented inventory management system for cleaning supplies, reducing waste and optimizing usage.
- Conducted regular inspections of family members rooms and public areas, ensuring compliance with quality standards.
- Handled emergency situations calmly and efficiently while prioritizing family members safety at all times.
- Conducted regular inspections of rooms and common areas to ensure compliance with health and safety regulations.
- Created a welcoming atmosphere with attention to detail in room preparation and presentation.
- Improved overall family members satisfaction by maintaining impeccable cleanliness and organization of all hotel areas.
- Managed laundry sorting, washing, drying, and ironing.
- Participated in quality assurance reviews, implementing changes as needed to improve overall service and guest satisfaction.
- Kept building entryway glass clean and polished for professional presentation.
- Coordinated special event preparations, ensuring seamless execution of setup, service, and cleanup tasks.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Ensured proper handling of lost-and-found items, returning them promptly to their rightful owners whenever possible.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Sorted, laundered and put away various laundry items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Returned emptied garbage receptacles to proper locations.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Rotated linens in storerooms and replenished when supplies ran low.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Polished fixtures to achieve professional shine and appearance.
- Changed bed linens and collected soiled linens for cleaning.
- Washed and put away kitchen dishes, utensils and glassware.
- Hang, cleaned and rehung draperies to maintain freshness.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
House Cleaner
Suzel Mckenna
Encino, CA
05.2021 - 10.2024
- Maintained cleanliness and organization in residential spaces through thorough cleaning practices.
- Streamlined cleaning processes to enhance efficiency and consistency across residential properties.
- Developed customized cleaning plans based on client preferences and specific household needs.
Education
No Degree - Elementary
Belen Elementary
Belen, ColombiaSkills
- Cleaning and sanitization
- Customer service
- Housekeeping
- Bathroom sanitation
- Kitchen cleaning
- Floor cleaning
- Quality assurance
- Glass cleaning
- Deep cleaning expertise
- Surface sanitation
- Clothes laundering
- Window cleaning
- Window washing
- Clutter removal
- Childcare assistance
- Pet mess cleanup
- Wall scrubbing
- Waste disposal
- Floor sweeping
- Packing and unpacking
- Furniture treatment
- Ironing clothes
- Odor control
- Dusting techniques
- Laundry proficiency
- Floor polishing
- Meal preparation
- Polishing surfaces
- Furniture dusting
- Surface disinfection
- Floor maintenance
- Commercial and residential cleaning
- Restocking supplies
- Laundry cleaning
- Laundry functions
- Vacuuming and sweeping
- Residential cleaning
- Mopping and sweeping
- Cleaning bathrooms
- Hospitality background
- FLUENT IN Spanish
- Physically strong
- Interior and exterior cleaning
- Folding clean laundry
Timeline
House Cleaner
Suzel Mckenna
05.2021 - 10.2024
House Cleaner
Nazy Kohan
04.2021 - Current
Head Housekeeper
Lesley Lei Barberan
08.2019 - 01.2026
No Degree - Elementary
Belen Elementary