Berthney Sully
Hempstead,New York
Summary
Experienced Phlebotomist with expertise in fast-paced healthcare settings. Specializes in patient care and quality control to ensure efficient blood collection procedures. Builds rapport with diverse patients, enhancing comfort during venipuncture. Previous contributions have led to improved operational efficiency and patient satisfaction.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Phlebotomist
Nyu Langone
Hempstead, NY
02.2025 - Current
- Perform Venipuncture and Capillary blood collection for inpatients and outpatients
- Verify patient identity and specimen labeling while following HIPAA and safety protocols.
- Collected blood samples from patients using proper techniques and equipment.
- Prepared samples for laboratory analysis and ensured proper labeling.
- Maintained cleanliness and organization of phlebotomy station and supplies.
Medical Assistant
Allied Digestive Health
Wantagh, NY
12.2023 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Direct Support Professional
AHRC
Glen Cove, NY
11.2021 - 12.2023
- Supported individuals with daily tasks such as grooming, meal planning, and medication reminders to enhance personal care and well-being.
- Provided guidance and support to ensure the safety of individuals served.
- Accompanied individuals on outings to promote independence and integration into the community.
- Guided individuals to ensure safety and promote a secure living environment.
- Maintained a clean and well-organized environment for individuals' happiness and safety.
- Maintained a clean and well-organized environment for individuals happiness and safety.
- Organized and created wholesome dishes and snacks for individuals.
Medical Assistant
Phoenix Health and Wellness
Massapequa, NY
02.2022 - 01.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Achieved efficient preparation of laboratory specimens, ensuring organized lab results ready for physician review.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Demonstrated strong multitasking abilities by handling phone inquiries, coordinating appointments, and ensuring smooth patient flow while offering a welcoming atmosphere for visitors.
- Swab patients for COVID testing.
Receptionist
Prohealth Urgent Care
Jericho, NY
09.2022 - 11.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Scheduled and confirmed appointments.
Manager
McDonald's
Hicksville, NY
09.2020 - 01.2022
- Supervised daily kitchen operations, prioritizing excellent food quality and cleanliness.
- Provided leadership and instruction to enhance team members' on-the-job effectiveness.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Demonstrated leadership skills during periods of organizational change and crisis situations.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Diligently executed opening, closing, and shift change functions to uphold operational standards on a daily basis.
Sales Associate
New Cassel Farmers Market
Westbury, NY
06.2021 - 10.2021
- Greeted and offered exceptional customer service to all customers.
- Maintained accurate records of merchandise in stock for efficient supply chain management.
- Ensured an orderly work environment by eliminating clutter, sweeping floors, and getting rid of trash
- Ensured seamless shopping experience by efficiently carrying bags and ensuring safe transportation of purchases to customers' vehicles
- Determined customers concerns and provided them with relevant solutions for product selection
Sales Associate
Rue 21
Hicksville, NY
06.2018 - 08.2020
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Maintained comprehensive knowledge of store merchandise and policies to assist customers effectively.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Restocked shelves to maintain sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Executed cashier duties, ensuring accurate transactions and efficient customer service.
Education
Bachelor of Science - Nursing
Nassau Community College
Garden City, NY 09.2025 - 06.2026
Certified Medical Assistant Certification
Nassau Boces
Westbury, NY 01.2022 - 11.2022
Phlebotomy Technician Certification
Nassau Boces
Westbury, NYCosmetology
Nassau Boces
Westbury, NYHigh School Diploma -
Westbury High School
Old Westbury, NYSkills
- HIPAA Compliance
- Patient Scheduling
- Patient Flow Management
- Data Entry
- Procedure Assistance
- Medical Billing
- Medical terminology proficiency
- Phlebotomy
- Electrocardiogram
- Fibroscan
- Medication Administration Expertise
- Appointment Setting
- Specimen processing
- Problem-solving
- Patient toileting
- Inventory and supply management
- Restocking lab supplies
- Time management
- Communication
- Blood collection techniques
- Venipuncture and capillary puncture
Certification
Medical Assistant November 2022
Phlebotomy Technician November 2022
Cosmetologist June 2021
Languages
Haitian Creole
Timeline
Bachelor of Science - Nursing
Nassau Community College
09.2025 - 06.2026
Phlebotomist
Nyu Langone
02.2025 - Current
Medical Assistant
Allied Digestive Health
12.2023 - Current
Receptionist
Prohealth Urgent Care
09.2022 - 11.2022
Medical Assistant
Phoenix Health and Wellness
02.2022 - 01.2023
Certified Medical Assistant Certification
Nassau Boces
01.2022 - 11.2022
Direct Support Professional
AHRC
11.2021 - 12.2023
Sales Associate
New Cassel Farmers Market
06.2021 - 10.2021
Manager
McDonald's
09.2020 - 01.2022
Sales Associate
Rue 21
06.2018 - 08.2020
Phlebotomy Technician Certification
Nassau Boces
Cosmetology
Nassau Boces
High School Diploma -
Westbury High School