BERTRELL REINHARDT

• Optimized store displays to enhance merchandise visibility.
• Oversaw and mentored staff members in executing daily tasks, including visual merchandising resets.
• Captured high-quality photographs of product resets and store intelligence for visual documentation.
• Executed changes and rotations of resets to accurately reflect updates for each Kompass reset.

• Developed strong relationships with regular patrons, fostering loyalty and repeat business.
• Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
• Maintained cleanliness and organization of dining area, enhancing guest experience.

• Kept up with concerns and relying information from multiple agencies, such as FEMA, Red Cross, Covenant House to meet all expectations

• Handled incoming calls with professionalism, delivering assistance and efficiently forwarding calls to designated personnel as needed.
• Cultivated robust customer relationships to drive satisfaction and loyalty.
• Maintained organized filing system both electronically and manually for easy access when needed.
• Scheduled and confirmed appointments for clients, customers or supervisors.
• Assisted manager in all aspects of business operations.
• Strengthened client relationships through consistent follow-up communication and efficient problem resolution.

• Assessed client needs by conducting interviews regarding living conditions, employment status, health concerns.
• Managed caseloads while ensuring that each client received timely attention.
• Maintained effective communication with clients, families, and other service providers.
• Assisted with life skills and activities of daily living by teaching effective methods to live out of the correctional center.
• Provided information regarding available services to coordinate provision of services.
• Transported and accompanied clients to shopping areas, Court/Probation meetings or to appointments.