Olivia Coronado
Santa Ana ,CA
Summary
Dynamic and customer-focused professional with extensive experience at stater brothers. excelling in food preparation and customer service. Proven ability to enhance product presentation and boost sales through effective merchandising and personalized service. Strong work ethic and teamwork skills contribute to a clean, organized environment, ensuring compliance with food safety standards.
Overview
19
19
years of professional experience
Work History
Deli Clerk
Schnucks Markets
04.2025 - 07.2025
- Provided exceptional customer service by assisting customers with deli selections and special requests.
- Maintained cleanliness and organization of deli counter, ensuring compliance with health standards.
- Operated slicing equipment and scales accurately to prepare fresh meats and cheeses.
- Collaborated with team members to manage inventory levels, minimizing waste and maximizing freshness.
- Executed daily inventory checks, ensuring products were stocked and displayed attractively for customers.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Offered product samples to customers, generating additional sales through taste-testing.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
- Learned other teammates' work tasks to train as backup.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
- Managed deli equipment maintenance, ensuring all machines operated safely and efficiently.
- Improved product freshness and reduced waste with meticulous stock rotation practices.
- Assisted customers with product selection, sharing knowledge on deli items to guide their choices.
- Utilized knowledge of deli products to make recommendations, personalizing shopping experience for customers.
Packer
PCI
08.2024 - 03.2025
- Operated packaging machinery to ensure efficient product handling and timely delivery.
- Inspected products for quality assurance and adherence to specifications.
- Collaborated with team members to maintain workflow efficiency and address issues promptly.
- Assisted in training new staff on packing procedures and safety protocols.
- Maintained cleanliness and organization of work area to promote safety standards.
- Implemented process improvements that enhanced overall packaging speed and accuracy.
- Documented daily production activities to support operational reporting and compliance efforts.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Increased accuracy of packed items by diligently following packing lists and verifying product information.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
Bakery Clerk/Deli Clerk
Stater Brothers
07.2006 - 07.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of deli display cases for optimal presentation.
- Operated slicing equipment and scales accurately to prepare fresh deli products.
- Followed food safety guidelines to ensure compliance with health regulations.
- Stocked shelves and replenished inventory to meet customer demand efficiently.
- Collaborated with team members to streamline deli operations during peak hours.
- Engaged in ongoing training to learn about new products and service techniques.
- Processed customer transactions accurately at point-of-sale systems for efficient checkout.
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices
Education
High School Diploma -
Century High School
Santa Ana, CA06.2005
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Cleaning and sanitizing
- Safe food handling practices
- Food preparation
- Food safety
- Meat slicing expertise
- Safe food handling
- Equipment safety
- Food preparations
- Sanitation practices
- Hospitality service expertise
- Order taking accuracy
- Flexible schedule
- Work area maintenance
- Equipment use
- Heavy lifting
- Pricing and shelf labeling
- Proper food handling
- Merchandising displays
- Platter and tray preparation
- Cash handling proficiency
- Food safety compliance
- Product stocking and rotation
- Food sales and promotion
- Cash handling
- Inventory rotation
- Cross-selling products and services
- Product rotation
- Product knowledge
- Equipment operation
- Product displays and showcases
- Performance improvement
- Inventory checks
- Inventory control
- Cash register operation
- Product recommendations
- Order discrepancy reporting
- Interactive communication skills
- Inventory counts
- Cooking
- Ordering procedures
- Sales expertise
- Quality inspections
- Point of sale operation
- Sales proficiency
- Inventory oversight
- Loading and unloading
- Hospitality and accommodation
- Stocking of food cases
- Preparing food items
- Machine safety
- Food services
- Sanitation and safety standards
- Deli equipment operation
- Teamwork and collaboration
- Slicer operation
- Team player
- Phone orders
- Cleaning and organization
- Cleaning and sanitation
- Problem-solving
- Adaptability and flexibility
- Supply restocking
- Sandwich preparation
- Stocking and replenishment
- Critical thinking
- Order taking
- Packaging and labeling
- Meal preparation
Timeline
Deli Clerk
Schnucks Markets
04.2025 - 07.2025
Packer
PCI
08.2024 - 03.2025
Bakery Clerk/Deli Clerk
Stater Brothers
07.2006 - 07.2024
High School Diploma -
Century High School