Beshoy Khalil

4U Gift Store In store and Online Platforms eBay, Etsy and Walmart Online Platforms

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• Developed and implemented strategies to increase sales and profitability.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.

• Portabella Restaurant (French- Italian Fine Dining)

Manager & Banquet Manager

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• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Controlled costs to keep business operating within budget and increase profits.

• Dametra Cafe / Greek restaurant

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• Trained servers on order management, food service quality and how to build rapport with guests.
• Welcomed and greeted guests before presenting special menu items to clients.
• Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
• Led team of servers to consistently meet customer service and sales targets.