Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Beshoy Saman

Round Rock

Summary

Dynamic Computer Systems Engineer with extensive expertise in business systems and database administration, skilled in identifying and evaluating emerging technologies to recommend optimal solutions. Proven leader of technical development teams, driving custom application projects from conception through deployment while ensuring data integrity through tailored ETL tool creation. Recognized for solving complex business challenges with a comprehensive approach that includes scope definition, requirements analysis, and post-production support. Committed to enhancing system performance and user experience, with a strong foundation in IT support, network security, and effective communication across technical and non-technical audiences.

Overview

21
21
years of professional experience

Work History

Owner

Bebo’s Lounge & Nightclub
05.2010 - Current
  • Managing a team of 10 to 30 employees in providing quality service to customers. Performed all management responsibilities including payroll, scheduling, inventory and purchasing inventory, hiring, training of new employees, paying bills, and managing the cash flow. Responsible for building and maintaining the marketing aspects, websites, and apps for the business. Created opportunities and promotional material to promote growth in revenue. As well, all security and networking difficulties. Maintained proper POS system to keep system up-to-date to protect client financial information.
  • Managed daily operations to ensure high-quality service and customer satisfaction.
  • Developed menus based on seasonal ingredients and customer preferences.
  • Trained and mentored staff to enhance skills and improve service efficiency.
  • Oversaw inventory management to minimize waste and optimize supply chain processes.
  • Implemented marketing strategies that increased local community engagement and brand awareness.
  • Established partnerships with local suppliers to source fresh, sustainable products.
  • Analyzed sales data to identify trends and inform pricing strategies for profitability.
  • Created a welcoming atmosphere through effective layout design and customer interaction training.

Personal Banker/Financial Advisor

Suntrust
03.2018 - 06.2021
  • Helping clients meet their financial goals and gain confidence with all their banking activity. Provide personal financial counseling, assist with lending services, and build relationships with existing customers to sustain high satisfaction ratings and retention. Knowledgeable with all computer software to easily navigate browsers, documents, etc. while meeting with clients.
  • Managed client accounts, providing tailored financial solutions to meet individual needs.
  • Facilitated loan applications, ensuring compliance with banking regulations and internal policies.
  • Developed strong customer relationships, enhancing client retention and satisfaction rates.
  • Conducted financial assessments, advising clients on investment opportunities and risk management strategies.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.

IT Specialist

St. Clement Academy
08.2015 - Current
  • Supervise maintenance of 100 plus computer systems and ensured functional inter and intranet networking on all systems at all times. Act as a network administrator during joint ventures and third-party IP involvement. Maintained user database interface fully updated and functional. Provide aid in setting up multimedia, installation of relevant software for proper functioning and troubleshooting during large-scale presentations and conferences involving the use of technology.

Production Leader

Dell Computer Company
01.2008 - 04.2010
  • Responsible for ensuring production assembly cell is actively engaged to meet daily customer demand and production schedule. Provided effective training to the assembly cell and ensures safety and quality standards are maintained at all times. Assembled products by using a variety of hand and power tools, fixtures, work instructions and test equipment to perform a series of operations to correctly assemble/test medical devices.
  • Directed production team to achieve daily output targets while maintaining quality standards.
  • Implemented process improvements that enhanced operational efficiency and reduced waste.
  • Mentored staff on best practices, fostering a culture of continuous improvement and teamwork.

Computer Engineer

BGPS
11.2005 - 12.2007
  • Involved in analyzing the requirements of customer by visiting their place and prepared the requirement specification in detail. My communication skill was excellent which helped in presenting and communicating my views in precise and clear way to client and hence could get satisfied customers for the organization. I also analyzed the technical requirements and details required for developing the system and proposed solutions for implementing the same. I worked with major insurance and banking client and therefore expertise the business details of insurance and banking sectors in depth.
  • Designed and implemented hardware systems to enhance computational efficiency.
  • Developed software solutions improving system performance and user experience.
  • Led cross-functional teams in developing innovative technology strategies.
  • Conducted system integration testing to ensure reliability and functionality.
  • Streamlined project workflows, reducing development time while maintaining quality standards.
  • Collaborated with stakeholders to define technical requirements and project scope.

Education

Bachelors - Business Management Information Systems

Advanced Academy
Cairo, Egypt
05-2008

Skills

  • ServiceNow (Applications, Modules & functionalities): Incident, Problem, Change, UI Policy, Knowledge, SDLC, Service Catalog,Form Layout ,Form Design, QA/UAT, SLA etc
  • ServiceNow PPM
  • Ms Project
  • Outlook
  • Microsoft Office Suite
  • Microsoft
  • MS-SQL SERVER
  • ASPNet - C#
  • Windows Mobile Development( MS-SQL CE)
  • HTTP Server
  • Oracle AS, IIS, APACHE
  • Distributed Application Development
  • Web Services, COM, and MSMQ
  • Digital signature & Encryption techniques
  • JAVASCRIPT
  • EXTJS
  • AJAX
  • MS-ACCESS
  • IT troubleshooting
  • IT documentation
  • Information security
  • Software implementation
  • Technical issue analysis
  • Network administration
  • IT risk management
  • Disaster recovery
  • Cybersecurity expertise
  • Software development
  • Business intelligence
  • Web development
  • IT diagnostics
  • Network configuration

LANGUAGES

English
Arabic

Timeline

Personal Banker/Financial Advisor

Suntrust
03.2018 - 06.2021

IT Specialist

St. Clement Academy
08.2015 - Current

Owner

Bebo’s Lounge & Nightclub
05.2010 - Current

Production Leader

Dell Computer Company
01.2008 - 04.2010

Computer Engineer

BGPS
11.2005 - 12.2007

Bachelors - Business Management Information Systems

Advanced Academy