Bess Daniels
Gainesville
Summary
Employee of the month
Earned badges
Pass inspections
Got metals
Helping out in the community
Helping others provide/problem solve
Overview
2026
2026
years of professional experience
Work History
Server
Waffle House
Gainesville, FL
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Collect payments from customers.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Prepare checks that itemize and total meal costs and sales taxes.
- Fill salt, pepper, sugar, cream, condiment, and napkin containers.
- Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
- Stock service areas with supplies such as coffee, food, tableware, and linens.
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Inform customers of daily specials.
Childcare Assistant Teacher
Little Scholars Academy
Gainesville, FL
- Assisted in implementing lesson plans and activities to promote child development.
- Supported classroom management by maintaining a safe and engaging learning environment.
- Collaborated with lead teachers to observe and evaluate student progress regularly.
- Facilitated communication between parents and educators regarding children's needs and achievements.
- Organized educational materials and resources to enhance learning experiences for children.
- Monitored children's behavior, providing guidance and support to foster social skills.
- Engaged in professional development workshops to refine teaching techniques and classroom strategies.
- Contributed to team meetings focused on curriculum improvement and student engagement initiatives.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Communicated regularly with parents about daily activities and behaviors.
- Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
- Established strong relationships with parents through regular communication, fostering trust and collaboration for their child''s development.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.
- Facilitated smooth transitions during daily routines by providing clear instructions and encouragement, helping children build confidence in their ability to navigate new experiences.
- Assisted lead teacher in designing thematic units, enhancing the overall curriculum for greater student interest.
- Applied play-based strategies to provide diverse approaches to learning.
- Collaborated effectively with fellow teachers to share best practices and coordinate activities across classrooms in the childcare center.
- Promoted healthy habits among children by incorporating physical activity into daily routines and providing guidance on proper nutrition choices during meal times.
Crew Leader
Dunkin' Donuts
Gainesville, FL
- Current
- Acknowledge the presence of customers when they show up, and attend to them politely
- Listen and respond to all requests and needs of clients
- Provide professional responses to queries and complaints of customers
- Carry along other members of the crew to build synergy
- Monitor and also adjust the products being sold by the company in line with the standards established by the company
- Serve only top quality beverages and foods to customers
- Learn and understand the Guest Satisfaction Survey program of the company and apply same to day-to-day tasks
- Receive payment from customers and issue them with receipts
- Ensure that receipts are issued orderly and quickly
- Adhere to all cleanliness, sanitation, and safety standards laid out by Dunkin Donuts
- Maintain composure all through working hours.
Food Service Worker
Shands Hospital
Gainesville, FL
2025 - Current
- Prepared and served meals in accordance with dietary guidelines for patient needs.
- Maintained cleanliness and organization of food service areas to ensure compliance with health standards.
- Assisted in inventory management by tracking supplies and reporting shortages to supervisors.
- Operated kitchen equipment safely and efficiently, following established protocols for use.
- Collaborated with team members to optimize workflow during peak meal times, enhancing service efficiency.
- Monitored food temperatures to ensure safety and quality standards were consistently met.
- Trained new staff on proper food handling techniques and sanitation practices to maintain service quality.
- Implemented process improvements that streamlined meal preparation, reducing wait times for patients.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
- Increased repeat business with high standards of food quality and service.
- Streamlined checkout process, reducing wait times for customers.
- Improved team morale by organizing regular staff meetings and feedback sessions.
- Enhanced customer loyalty, remembering regulars' names and orders.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
- Prepared variety of menu items following specific recipes to ensure customer satisfaction.
- Enhanced team efficiency with streamlined food preparation processes.
Manager
Dollar General Market
Gainesville, FL
2022 - 2024
- Led team in executing daily operations to ensure efficiency and productivity.
- Developed and implemented training programs to enhance staff skills and performance.
- Streamlined processes to improve workflow and reduce operational delays.
- Coordinated cross-departmental collaboration to achieve project objectives.
- Monitored key performance indicators to drive accountability within team members.
- Analyzed operational challenges and proposed effective solutions for improvement.
- Mentored junior staff, enhancing their professional development and job satisfaction.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Sales Associate
Walmart
Gainesville Fl
02.2021 - 2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems to ensure accuracy.
- Maintained organized displays and inventory, contributing to store presentation standards.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
- Monitored stock levels and communicated needs to management for optimal inventory control.
- Trained new employees on sales techniques and company policies for seamless onboarding.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
High school or equivalent - undefined
Gainesville High School
Gainesville, FLSkills
- Experience working in fast pace environment
- Customer Service
- Team Leader
- Dependable
- Excellent multi-tasker
- Neat, Clean, and Organized
- Sales
- Training
- Fast learner
- Organizational Skills
- Customer service
- Cash handling
- Team leadership
- Inventory management
- Sanitation practices
- Communication skills
- Conflict resolution
- Time management
- Training and development
- Sales techniques
- Workflow optimization
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Menu memorization
- High volume dining
- Service prioritization
- Sales expertise
- Team collaboration
- Quality control
- Supply restocking
- Guest relations management
- Suggestive selling
- Relationship management
- Task prioritization
- Item promotion
- Multitasking and organization
- Shift management
- Customer feedback management
- Team member support
- Team player
Timeline
Sales Associate
Walmart
02.2021 - 2023
Server
Waffle House
Crew Leader
Dunkin' Donuts
- Current
High school or equivalent - undefined
Gainesville High School
Childcare Assistant Teacher
Little Scholars Academy
Food Service Worker
Shands Hospital
2025 - Current
Manager
Dollar General Market
2022 - 2024