Besufekad Opstrup
Madison,CT
Summary
Bachelor of Science: Business Administration
Concentration: Management
Southern Connecticut State University I New Haven, CT
GPA - 3.1
Deans List (Spring 2021, Fall 2023)
Sport: Track and Field
Overview
6
6
years of professional experience
Work History
Server Assistant
Barcelona Wine Bar
New Haven, CT
09.2023 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Kept detailed knowledge of and followed all food safety guidelines.
Food Runner
Guilford Mooring Restaurant
Guilford, CT
06.2018 - 08.2021
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Organized and replenished supplies at food stations to optimize team performance.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Picker
Amazon Fulfilment Center
North Haven, CT
07.2020 - 08.2020
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Used RF scanners to track orders and verify accuracy.
- Improved overall team efficiency with clear communication and collaboration between colleagues in the warehouse.
- Supported other warehouse functions such as receiving, stocking, and shipping when needed, demonstrating versatility within the team.
Volunteer
Downtown Evening Soup Kitchen
New Haven, CT
10.2018 - 03.2020
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Volunteer
Habitat For Humanity
New Haven, CT
03.2018 - 05.2018
- Supported underprivileged families with the distribution of essential supplies, improving their living conditions.
- Maintained clean facilities to better serve program needs.
- Developed strong skills of constructions building homes
- Worked alongside other students and teachers with goals of making a difference in our community
Education
Bachelor of Science - Business Administration, Management
Southern Connecticut State University
New Haven, CT08.2024
Skills
- Teamwork and Collaboration
- Attention to Detail
- Customer Service
- Team Development
- Flexibility and Accountability
- Customer Relations
Extracurricular Activities
SCSU Track and Field, Indoor and Outdoor NE10 conference champions (2020-2024), Consistent personal best times in 800m dash
Timeline
Server Assistant
Barcelona Wine Bar
09.2023 - Current
Picker
Amazon Fulfilment Center
07.2020 - 08.2020
Volunteer
Downtown Evening Soup Kitchen
10.2018 - 03.2020
Food Runner
Guilford Mooring Restaurant
06.2018 - 08.2021
Volunteer
Habitat For Humanity
03.2018 - 05.2018
Bachelor of Science - Business Administration, Management
Southern Connecticut State University