Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
Generic

Besufekad Opstrup

Madison,CT

Summary

Bachelor of Science: Business Administration

Concentration: Management

Southern Connecticut State University I New Haven, CT

GPA - 3.1

Deans List (Spring 2021, Fall 2023)

Sport: Track and Field


Overview

6
6
years of professional experience

Work History

Server Assistant

Barcelona Wine Bar
09.2023 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Kept detailed knowledge of and followed all food safety guidelines.

Food Runner

Guilford Mooring Restaurant
06.2018 - 08.2021
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.

Picker

Amazon Fulfilment Center
07.2020 - 08.2020
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Used RF scanners to track orders and verify accuracy.
  • Improved overall team efficiency with clear communication and collaboration between colleagues in the warehouse.
  • Supported other warehouse functions such as receiving, stocking, and shipping when needed, demonstrating versatility within the team.

Volunteer

Downtown Evening Soup Kitchen
10.2018 - 03.2020
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Volunteer

Habitat For Humanity
03.2018 - 05.2018
  • Supported underprivileged families with the distribution of essential supplies, improving their living conditions.
  • Maintained clean facilities to better serve program needs.
  • Developed strong skills of constructions building homes
  • Worked alongside other students and teachers with goals of making a difference in our community

Education

Bachelor of Science - Business Administration, Management

Southern Connecticut State University
New Haven, CT
08.2024

Skills

  • Teamwork and Collaboration
  • Attention to Detail
  • Customer Service
  • Team Development
  • Flexibility and Accountability
  • Customer Relations

Extracurricular Activities

SCSU Track and Field, Indoor and Outdoor NE10 conference champions (2020-2024), Consistent personal best times in 800m dash

Timeline

Server Assistant

Barcelona Wine Bar
09.2023 - Current

Picker

Amazon Fulfilment Center
07.2020 - 08.2020

Volunteer

Downtown Evening Soup Kitchen
10.2018 - 03.2020

Food Runner

Guilford Mooring Restaurant
06.2018 - 08.2021

Volunteer

Habitat For Humanity
03.2018 - 05.2018

Bachelor of Science - Business Administration, Management

Southern Connecticut State University

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Besufekad Opstrup