Summary
Overview
Work History
Education
Skills
Timeline
Generic

Betancourt Diego

Princeton,TX

Summary

Proven leader and efficient team player, adept at merchandise stocking and customer service, with a track record of enhancing productivity and customer satisfaction at Whole Foods Market Inc. Skilled in warehouse operations and clear communication, consistently improving team performance and inventory accuracy. Demonstrates adaptability and a positive attitude, ensuring high-quality standards and operational excellence.

Overview

8
8
years of professional experience

Work History

Stocker

Whole Foods Market Inc
01.2024 - Current
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as Number pounds.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
  • Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
  • Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
  • Facilitated smoother store openings by ensuring all necessary products were stocked before the beginning of each shift.
  • Maintained stockroom records and generated reports for management.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves to match planogram images and instructions.
  • Labeled products, rotated stock and fronted merchandise for appealing display.

Assembly Line Worker

Simpson Strong-Tie
08.2023 - 12.2023
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
  • Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Boxed, labeled, and transported items to support assembly operations.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Ensured timely completion of projects by diligently adhering to assigned schedules and prioritizing tasks accordingly.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Followed outlined specifications to implement assembly plans.
  • Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.
  • Contributed to improved workplace safety by consistently following proper operating procedures and utilizing personal protective equipment.
  • Enhanced product quality by performing thorough inspections of assembled items, identifying any issues or inconsistencies for correction.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Streamlined production process to maximize safety and productivity.
  • Participated in regular training sessions to stay up-to-date on industry best practices and maintain a high level of expertise in assembly techniques.
  • Accelerated assembly times through methodical organization of workspace, maximizing space usage and minimizing distractions during shifts.

Shift Leader

Target
09.2020 - 08.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
  • Implemented procedural updates as needed based on company policy changes or industry developments.

Shift Leader

Whatabuger
09.2016 - 09.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.

Education

Basics -

Collin County Community College District
McKinney, TX

Diploma - Diploma

Mckinney High School
Mckinney, TX
05.2017

Skills

  • Customer Service
  • Merchandise Rotation
  • Merchandise Stocking
  • Planogram Execution
  • Product restocking
  • Display Assembly
  • Stock Rotation
  • Equipment Operation
  • Order Receiving
  • Shelving of products
  • Safety processes and procedures
  • Punctual and Reliable
  • Willing to Learn
  • Warehouse Safety
  • Warehouse Operations
  • Loading and unloading
  • Customer Assistance
  • Shelf Stocking
  • Clear Communication
  • Cleaning procedures
  • POS Systems
  • Positive Attitude
  • Pallet Jack Operation
  • Flexible Schedule
  • Equipment monitoring
  • Product Organization
  • Paperwork Completion
  • Safe Lifting Procedures
  • Proper Stacking and Storage
  • Supply Restocking

Timeline

Stocker

Whole Foods Market Inc
01.2024 - Current

Assembly Line Worker

Simpson Strong-Tie
08.2023 - 12.2023

Shift Leader

Target
09.2020 - 08.2023

Shift Leader

Whatabuger
09.2016 - 09.2020

Basics -

Collin County Community College District

Diploma - Diploma

Mckinney High School

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