Betania Romero
Washington,DC
Summary
Motivated and dedicated professional with a strong ability to excel in fast-paced, high-demanding environments. Known for a positive attitude, adaptability, and a consistent commitment to quality service. Brings strong interpersonal skills, reliability, and a welcoming presence to every role.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Seasonal Sales Advisor
H&M Hennes & Mauritz
11.2025 - Current
- Maintained organized displays to showcase new arrivals and promotions effectively.
- Answered requests and concerns with friendly and knowledgeable service.
- Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
- Operated register, handled cash and processed credit card transactions.
Front Desk Receptionist/Personal Trainer
Gold's Gym
03.2024 - Current
- Greeted and welcomed gym members, visitors, and guests upon arrival.
- Processed membership applications and payments accurately and efficiently.
- Designed personalized fitness programs for diverse client needs.
- Conducted one-on-one training sessions to enhance client performance.
Counter Staff Member
Tatte Bakery And Cafe
07.2024 - 11.2025
- Greeted customers in a friendly and courteous manner.
- Assisted customers with menu selection, order placement, and payment processing.
- Organized take-out orders for walk-in customers in an efficient manner.
- Adhered to food service sanitation guidelines and standards.
Barista
Compass Group USA
07.2022 - 07.2024
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Stocked customer service stations with paper products or beverage preparation items.
Lead Barista
South Block
12.2020 - 08.2022
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
- Described menu items to customers and suggested appealing products.
- Input orders into point of sale system and handled customer payments.
- Prepared and served hot or cold beverages.
Education
High School Diploma -
LAYC Career Academy
Washington DC06-2020
Skills
- Personal training and wellness
- Customer service and sales
- Menu expertise
- Positive professionalism
- High-volume dining operations
- Safe food handling practices
- Attention to detail
- Bilingual communication skills
Certification
ISSA Certified Personal Trainer - International Sports Sciences Association (2025 - Present)
Timeline
Seasonal Sales Advisor
H&M Hennes & Mauritz
11.2025 - Current
Counter Staff Member
Tatte Bakery And Cafe
07.2024 - 11.2025
Front Desk Receptionist/Personal Trainer
Gold's Gym
03.2024 - Current
Barista
Compass Group USA
07.2022 - 07.2024
Lead Barista
South Block
12.2020 - 08.2022
High School Diploma -
LAYC Career Academy