Kent Tran
Riverside,California
Summary
Dynamic individual with a versatile background in customer service and sales. Known for strong product knowledge and effective communication, ready to enhance customer experiences and contribute to team success in a retail environment.
Overview
3
3
years of professional experience
Work History
Seasonal Sales Advisor
Best Buy
RIVERSIDE, California
10.2025 - 01.2026
- Assisted customers in selecting products that fit their needs and preferences.
- Educated customers on product features and benefits to enhance their shopping experience.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction levels.
- Participated in product training sessions to stay informed about new technologies and trends.
- Provided customers with information on products and services available.
Barista/Cashier
Heytea
Irvine, California
07.2024 - 11.2024
- Prepared and served a variety of tea beverages to customers.
- Maintained cleanliness and organization of the service area and equipment.
- Operated point-of-sale system for order processing and payments.
- Engaged with customers to provide product recommendations and information.
- Collaborated with team members to ensure efficient service during peak hours.
- Participated in training new staff on beverage preparation techniques.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Club Vice President
Good Neighbors
Irvine, California
08.2022 - 06.2023
- Facilitated meetings to discuss club activities and member engagement strategies.
- Organized volunteer opportunities to promote service and leadership among members.
- Collaborated with other officers to develop club policies and procedures.
- Collaborated with other clubs and organizations in planning joint activities or events.
- Supervised volunteer recruitment efforts and provided training sessions when needed.
Club President
Chinese Students Club
Irvine, California
08.2022 - 06.2023
- Organized cultural events to promote understanding of Chinese traditions.
- Coordinated meetings to discuss club activities and member engagement.
- Organized monthly meetings, assigned agenda topics, and led discussions.
- Conducted outreach activities to raise awareness of the club's mission.
- Resolved any conflicts between members or within the organization.
- Recruited new members by attending events and giving presentations.
- Partnered with other organizations or clubs on joint projects or initiatives.
Education
High School Diploma -
Woodbridge High School
Irvine, CA06-2023
Bachelor of Arts - Sociology
University of California, Riverside
Riverside, CASkills
- Customer service
- Product knowledge
- Sales techniques
- POS operation
- Visual merchandising
- Customer relationship management
Languages
English
Native/ Bilingual
Cantonese
Native/ Bilingual
Timeline
Seasonal Sales Advisor
Best Buy
10.2025 - 01.2026
Barista/Cashier
Heytea
07.2024 - 11.2024
Club Vice President
Good Neighbors
08.2022 - 06.2023
Club President
Chinese Students Club
08.2022 - 06.2023
High School Diploma -
Woodbridge High School
Bachelor of Arts - Sociology
University of California, Riverside