Summary
Overview
Work History
Education
Skills
Athletic Experience
Personal Information
Timeline
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BETELHEM IMHOFF

BETELHEM IMHOFF

Summary

Self-motivated Teaching Fellow looking to obtain a position that allows for new responsibilities and the utilization of her teaching background. Over seven years' experience working in customer service, education, and high-traffic environments. Solid team player with an outgoing, positive demeanor and proven leadership, organizational, and customer relations skills. Energetic and results-oriented with exemplary passion for developing relationships and cultivating inclusive and diverse environments. Extensive high-level athletic background.

Overview

6
6
years of professional experience

Work History

Psychology Teaching Fellow

Berkshire School
09.2022 - Current
  • Teach two sections of Introductory Psychology
  • A dorm parent in an all girls freshmen dormitory
  • Assistant coach of JV Volleyball, and Girls Varsity Lacrosse
  • Head coach of Girls JV basketball
  • An advisor to 5 students
  • Obtaining a Masters degree in Teaching Teacher Leadership from Mount Holyoke College

Front Desk Clerk

Oberlin College Athletics
09.2019 - Current
  • Greet visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention
  • Used internal software to process reservations, check-ins, and check-outs
  • Explained details regarding property to acclimate patrons to the facility
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
  • Transcribed phone messages and relayed to appropriate coaches/personnel.

Volunteer

Oberlin Community Services
05.2021 - 09.2021
  • Maintained clean, neat, and operational facilities to serve program needs
  • Directed volunteer vehicles, recipient vehicles, and distribution trucks in high-traffic and parking locations
  • Prepared and packaged food boxes during the box assembly line phase.

Coach

Ohio Premier Lacrosse
06.2021 - 08.2021
  • Maintained high team morale with positive coaching strategies and fan support
  • Taught players how to run specific gameplays to build a cohesive, structured team
  • Evaluated individual knowledge, skills, and strengths and assigned team positions to maximize talent areas
  • Encouraged everyone to cultivate a strong work ethic by demonstrating diligence, patience, and respect for others
  • Developed game plans and adjusted to meet various game situations
  • Organized practice sessions, exercise, and conditioning to improve player performance
  • Corrected deficiencies in player scooping, passing, and other critical techniques.

Development Intern

Harlem Lacrosse
09.2020 - 11.2020
  • Sorted and organized files, spreadsheets, and reports
  • Completed research, compiled data, updated spreadsheets, and produced timely reports
  • Collaborated in a professional team to solve workflow issues
  • Developed business, financial and analytical skills needed for career
  • Extracted, loaded, and reconciled large amounts of data across multiple system platforms and sources to validate user-centric scenarios
  • Cleaned up and backed up data to maintain data integrity during extraction, manipulation, and processing.

Grocery Clerk

Chatham Village Market
09.2020 - 11.2020
  • Developed strong rapport with customers and created a positive impression of the business
  • Managed efficient cash register operations
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Farmer

The Friendly Farm
06.2018 - 08.2020
  • Taking care of the animals, cleaning and feeding them
  • Helping children and customers interact with the animals
  • Working in the gift shop
  • Replaced animals' food and water regularly while watching animals for changes in behavior or demeanor
  • Repaired farm equipment, completing both emergency and preventive maintenance quickly and accurately
  • Cleared away animal waste by hosing or shoveling out operational areas
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up
  • Offered advice and assistance to customers, paying attention to particular needs or wants
  • Trained staff on operating procedures and company services
  • Restocked supplies, and merchandised products for purchase by customers
  • Completed invoices for bills of lading, sales receipts, and supplies.

Residential Assistant

ACE Program
07.2019 - 08.2019
  • Encouraged community atmosphere by implementing educational and social programs
  • Assisted student participants in preparing for activity and social programs
  • Supervised daily activities and assisted staff
  • Created and implemented social, educational, and recreational programs for student participants
  • Mentored and supervised groups of student participants in on-site and off-site environments
  • Assisted student participants with transitioning into a new living environment and maintained strong relationships with student participants.

Education

Master of Arts - Teaching Teacher Leadership

Mount Holyoke College
South Hadley, MA
05.2024

BA - Psychology, Africana Studies

Oberlin College
01.2022

Honors Degree -

Dublin School
01.2018

Skills

  • Customer and Parent Service and Relations
  • Teamwork and Collaboration
  • Phone and Email Etiquette
  • Data Gathering and Analysis
  • Time Management
  • Coaching and Teaching
  • Microsoft Office - including spreadsheet development and data entry
  • Student Advising
  • Adaptability and Flexibility

Athletic Experience

  • Oberlin College Womens' Lacrosse , Four-year starter and Team Captain for 2022 senior season. Midfield., https://goyeo.com/sports/womens-lacrosse/roster/bette-imhoff/8742
  • 2022 - IWLCA Academic Honor Roll
  • 2022 - 2nd Team All-NCAC
  • Record Book:

#9 in career assists

#4 in single game ground balls

#4 in season ground balls

#2 and #3 in single game caused turnovers

#1 in season caused turnovers

#3 in career caused turnovers


  • Gertrude E. Moulton Award Recipient
    This award was established in 1945 by gifts from women graduates of Oberlin College majoring in physical education and friends of Dr. Gertrude Moulton. It is given to outstanding undergraduate women in the department who give promise of perpetuating the ideals, character, abilities, influence, and leadership skills which Dr. Moulton associated with her graduates. The recipient[s] of this award will be the senior athlete[s] from a women's sports program who best exemplify dedication to academic and athletic excellence and has demonstrated leadership skills, strength of character, and loyalty to Oberlin athletics. Each recipient will be chosen by the director of athletics in consultation with the head coaches of all women's sports.


  • Named Dublin School Female Athlete of the Year as a Sophomore, Junior, and a Senior. This was the first time that someone other than a Senior had won this award.


  • Dublin Womens' Lacross e, Four-year starter, Team Captain scored over 230 goals during HS career.


  • Dublin Womens' Basketball , Four-year starter. Point guard in basketball. Scored over 1000 points during HS career. One of top two players that led the team to first league championship (2016/17 and 2017/18) and twice finalists in NEPSAC Class E Championship Game (2016/17 and 2017/18)., MVP or co-MVP each year., League All-Star all four years., Named a 2017-18 First Team Class D/E NEPSAC All-Star.


  • Dublin Womens' Soccer , Switched to soccer Freshman year from field hockey (Dublin does not have field hockey) and was the leading scorer Freshman year. Scored over 80 goals during HS career., 2017 and 2018 Team MVP award., League All-Star all four years., NEPSAC All-Star in Junior year. Scored the only goal in the NEPSAC Junior All-Star game.


  • Field Hockey , Played as an 8th and 9th grader on an NH All-Star Super Sophomore High School Field Hockey Team that won NE regional summer tournament twice.

Personal Information

  • Place of Birth: Addis Ababa, Ethiopia
  • Date of Birth: 10/30/2000
  • Nationality: US Citizen

Timeline

Psychology Teaching Fellow

Berkshire School
09.2022 - Current

Coach

Ohio Premier Lacrosse
06.2021 - 08.2021

Volunteer

Oberlin Community Services
05.2021 - 09.2021

Development Intern

Harlem Lacrosse
09.2020 - 11.2020

Grocery Clerk

Chatham Village Market
09.2020 - 11.2020

Front Desk Clerk

Oberlin College Athletics
09.2019 - Current

Residential Assistant

ACE Program
07.2019 - 08.2019

Farmer

The Friendly Farm
06.2018 - 08.2020

Master of Arts - Teaching Teacher Leadership

Mount Holyoke College

BA - Psychology, Africana Studies

Oberlin College

Honors Degree -

Dublin School
BETELHEM IMHOFF