Beth Beckmann
Gainwell Technologies
Choctaw,OK
11
years of professional experience
Detail-oriented healthcare analyst with expertise in clinical data management and quality improvement. Proven ability to analyze trends and collaborate with teams to enhance patient outcomes and operational efficiency.
Work History
Healthcare Analyst II/Data Steward
1 Year 10 Months- Analyzed healthcare data to identify trends and support decision-making processes.
- Developed reports using SQL and Excel to streamline data presentation for stakeholders.
- Collaborated with cross-functional teams to optimize operational workflows and improve patient outcomes.
- Conducted qualitative and quantitative research to evaluate program effectiveness and compliance standards.
Workflow Specialist
2 Years 4 Months- Answering phones, transferring members to other departments, processing documents to keep members active
for Sooner Care benefits. - Renewing members' applications for Sooner Care medical and dental insurance.
- Advising members on how to apply and navigate the online portal for Sooner Care.
- Monitored key performance indicators to ensure adherence to quality standards in operations.
- Navigating multiple screens while speaking to members on the phone and updating their applications.
- Notating each call with member and notating the account when processing their documents for continued
eligibility.
Teller
2 Years 6 Months- Processed customer transactions accurately and efficiently using Tinker's core banking systems.
- Assisted customers with account inquiries, demonstrating strong product knowledge and service orientation.
- Maintained cash drawer integrity through diligent balancing and adherence to security protocols.
- Trained new tellers on operational procedures and customer service standards, enhancing team performance.
General Manager
4 Years 6 Months- Directed operations to enhance customer satisfaction and streamline service processes.
- Implemented training programs to improve staff performance and operational efficiency.
- Oversaw inventory management to minimize waste and optimize supply chain logistics.
- Developed marketing strategies that increased brand visibility and sales growth.
Education
Associate of Science - Physical Therapy Aide
High School Diploma
Skills
Clinical data management
Quality improvement
Healthcare compliance
Health informatics
Attention to Detail
Problem solving
Effective communication
Collaborative teamwork
Timeline
Healthcare Analyst II/Data Steward
Gainwell Technologies
09.2024 - CurrentRead More
Workflow Specialist
Gainwell Technologies
05.2022 - 09.2024Read More
Teller
Tinker Federal Cu
10.2019 - 04.2022Read More
General Manager
Papa John's Pizza
02.2015 - 08.2019Read More
Penn Foster
Associate of Science from Physical Therapy Aide
Read More
American Heritage Christian Academy
High School Diploma
Read More