Beth Beckmann
Choctaw
Summary
Results-driven healthcare analyst with a strong background in customer service and healthcare support. Expertise in navigating complex systems while assisting members with Sooner Care applications, ensuring continued eligibility, and merging medical IDs to enhance operational efficiency and member satisfaction.
Overview
7
7
years of professional experience
Work History
Healthcare Analyst II/Data Steward
Gainwell Technologies
09.2024 - Current
- Advising members on how to apply and navigate the online portal for Sooner Care.
- Navigating multiple screens while speaking to members on the phone and updating their applications.
- Notating each call with member and notating the account when processing their documents for continued eligibility.
- Merging medical ID numbers so insured members have only one medical ID.
- Moving over eligibility and medical programs to correct medical ID.
- Assisting Oklahoma Human Services with the merging of medical IDs.
Workflow Specialist
Gainwell Technologies
05.2022 - 09.2024
- Answering phones, transferring members to other departments, processing documents to keep members active for Sooner Care benefits.
- Renewing members’ applications for Sooner Care medical and dental insurance.
- Advising members on how to apply and navigate the online portal for Sooner Care.
- Navigating multiple screens while speaking to members on the phone and updating their applications.
- Notating each call with member and notating the account when processing their documents for continued eligibility.
Teller
Tinker Federal Credit Union
10.2019 - 04.2022
- Member cash transactions.
- Member Services.
- Balancing cash drawer.
- Closing the branch daily and cross selling additional products and services.
Shift Manager, General Manager
Papa John’s Pizza
10.2019 - 04.2022
- Answering phones, taking food orders and inputting them into the computer.
- Cash management.
- Inventory management.
- Cleaning restaurant equipment.
- Delegating responsibilities to employees and labor management.
Education
Physical Therapy Aide -
Penn Foster
Scranton, Pa01-2015
High School Diploma -
American Heritage Christian Academy
Orange Park, Fl01-1999
Skills
- Healthcare compliance
- Data analysis
- CXone phone system
- Attention to detail
- Attention to detail
- Problem solving
- Collaborative teamwork
- Effective communication
- Attention to detail
Timeline
Healthcare Analyst II/Data Steward
Gainwell Technologies
09.2024 - Current
Workflow Specialist
Gainwell Technologies
05.2022 - 09.2024
Teller
Tinker Federal Credit Union
10.2019 - 04.2022
Shift Manager, General Manager
Papa John’s Pizza
10.2019 - 04.2022
Physical Therapy Aide -
Penn Foster
High School Diploma -
American Heritage Christian Academy