Dedicated professional with experience in caregiving and medical reception, notably with Carol Berry and Livingston Internal Medicine. Excelled in patient care, demonstrating compassionate service and strong problem-solving abilities. Skilled in multitasking, organization, and adhering to HIPAA guidelines, significantly enhancing patient satisfaction and operational efficiency.
Overview
18
18
years of professional experience
Work History
Caregiver
Carol Berry
South Lyon, MI
09.2019 - 12.2021
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Laundered items, changed sheets and made bed to keep bedroom clean.
Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
Transported her to events and activities, medical appointments, and shopping trips.
Medical Receptionist
Livingston Internal Medicine
Brighton, MI
08.2003 - 01.2007
Coordinated patient scheduling, check-in, check-out and payments for billing.
Helped patients complete necessary medical forms and documentation.
Checked patient insurance, demographic, and health history to keep information current.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Performed various administrative tasks by filing, copying and faxing documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Adhered to strict HIPAA guidelines to protect patient privacy.
Obtained payments from patients and scanned identification and insurance cards.