Beth Bomba
Maple Grove,MN
Summary
Accomplished retired Flight Attendant offering over 41 years in domestic and international commercial airline industry. Dedicated to exceptional customer service. Organized, dependable, and successful at managing multiple priorities with a positive attitude. Customer-focused and eager to put excellent communication and interpersonal skills into practice. Personally focused on my mind, body, and spirit connection.
Overview
45
45
years of professional experience
Work History
Substitute Preschool Teacher
Wayzata Community Church Nursery School
Wayzata, MN
09.2022 - 05.2024
- Assisted lead teacher with implementing daily lesson plans.
- Assisted in creating a safe and nurturing classroom environment.
- Supported the emotional well-being of each child through empathetic listening, guidance, and conflict resolution skills.
- Supervised lunchroom and recess activities.
Restaurant Hostess
Grill Hall Brazilian Steakhouse
Maple Grove, MN
01.2024 - 04.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests using restaurant software.
Garden Associate
Carlson Greenhouse Butterfly Gardens
Maple Grove, MN
05.2023 - 10.2023
- Watered plants regularly checked for naturally wilted parts to remove.
- Maintained a clean, safe, and inviting garden center environment for both employees and customers alike.
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed efficient check out skills on garden sales software.
Flight Attendant
Delta Air Lines
Minneapolis, MN
06.1979 - 07.2020
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Resolved passenger conflicts and medical emergencies during flights.
Education
Bachelor of Science - Elementary And Early Childhood Education
Southeastern Louisiana University
Hammond, LA05.1979
Skills
- Health and safety
- Customer Service
- Strong multitasking
- Conflict Resolution
- Strong Work Ethic
- Hospitality service expertise
- Physically Fit
- Passenger safety management
- Team Leadership
- Crew Resource Management
- Workload Management
- Exceptional communication
Timeline
Restaurant Hostess
Grill Hall Brazilian Steakhouse
01.2024 - 04.2024
Garden Associate
Carlson Greenhouse Butterfly Gardens
05.2023 - 10.2023
Substitute Preschool Teacher
Wayzata Community Church Nursery School
09.2022 - 05.2024
Flight Attendant
Delta Air Lines
06.1979 - 07.2020
Bachelor of Science - Elementary And Early Childhood Education
Southeastern Louisiana University