Beth Burnham
Harrison,AR
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized, with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
19
19
years of professional experience
Work History
Pharmacy Technician
Sam Alexander Pharmacy
04.2004 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Reviewed and verified customer information and insurance provider information.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Education
Bachelor of Science - Sociology
College of The Ozarks
Point Lookout, MO04.2004
Skills
- Demographic Profiling
- Insurance Claim Processing Software
- Staff Development
- Labeling Prescriptions
- Team Collaboration
- Stocking Medications
- Refill Requests
- Drug Utilization Review
- Wholesale Ordering
- Regulatory Compliance
- Safe Chemical Handling
- Patient Data Management Systems
- HIPAA
Timeline
Pharmacy Technician
Sam Alexander Pharmacy
04.2004 - Current
Bachelor of Science - Sociology
College of The Ozarks
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