Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Beth D’Arcy

Ephrata,WA

Summary

Accomplished A/R and A/P Specialist with a proven track record at Ephrata Auto Parts, enhancing customer satisfaction and streamlining workflows. Expert in invoice processing and client communication, demonstrated through successful client relationship management and efficient problem resolution. Achieved significant improvements in billing accuracy and operational efficiency.

Overview

17
17
years of professional experience

Work History

A/R Specialist

Jerry’s Auto Supply
10.2023 - Current
  • Developed strong relationships with key clients by fostering open lines of communication and ensuring prompt resolution of any concerns or disputes.
  • Provided excellent customer service when addressing client inquiries regarding billing issues or payment status updates.
  • Assisted with credit analysis for new clients, conducting thorough research and providing recommendations based on risk profiles and payment histories.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Worked with multiple departments to check proper billing information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Entered figures using 10-key calculator to compute data quickly.

A/R Specialist & A/P Soecialist

Ephrata Auto Parts
03.2008 - 10.2023
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Championed the adoption of new software tools that streamlined workflows across multiple departments.
  • Enhanced customer satisfaction with timely and accurate issue resolution.

Education

Ephrata High School
Ephrata, WA
06.1989

Skills

  • Payment plans
  • Client Communication
  • Customer Account Reconciliation
  • Invoice Processing
  • Cash application
  • Accounts receivable management
  • Payment posting
  • Bank Deposits
  • Collections Management
  • HIPAA Compliance
  • Billing systems and software
  • Customer Engagement
  • Claims Processing
  • Patient account management
  • Insurance Verification
  • Collections
  • Data entry proficiency
  • Month-end closing procedures
  • Claim submission

Timeline

A/R Specialist

Jerry’s Auto Supply
10.2023 - Current

A/R Specialist & A/P Soecialist

Ephrata Auto Parts
03.2008 - 10.2023

Ephrata High School

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Beth D’Arcy