Beth Dawidiuk
Naperville,IL
Summary
Possesses a unique combination of project management, team leadership, and Information Technology skills. Consistently delivers high-quality production while maintaining excellent customer focus within budget and time constraints. Strong problem-solving abilities, willingness to learn, and exceptional communication skills enable contribution to team success and achievement of positive results. Ready to take on new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
43
43
years of professional experience
1
1
Certification
Work History
IT Support Analyst
Tripar International, Inc.
12.2016 - Current
- Provide IT support for the office and warehouse staff.
- Develop the software to generate reports used by various departments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Project Manager, Wireless Services
Alcatel-Lucent
01.1982 - 12.2015
- Primary customer support contact performing data provisioning for hundreds of the wireless service provider’s (SP) cell sites, resulting in quick turnaround, 99.9% accuracy, and increased revenue for the SP
- Worked closely with the SP to provide temporary emergency wireless service where no landline or wireless service was available following Hurricane Sandy in the NY/NJ market, while simultaneously working to restore data provisioning for permanent cell sites to pre-hurricane configurations
- Analyzed requirements, designed data, and generated files to migrate thousands of live cell sites from an old system to a new system for a large SP, resulting in no cell site service outages reported
Team Leader, Wireless Software Development
Alcatel-Lucent
01.1982 - 12.2015
- Developed software for several new wireless features while supporting numerous legacy features
- Collaborated with cross-functional teams to deliver high-quality software products on schedule.
Lead Developer, Tool Development
Alcatel-Lucent
01.1982 - 12.2015
- Developed the user interface software used to maintain data on a system to provide telephone service to remote areas using wireless software
- Owner and maintainer of tools used to debug and build telecommunications software
- Trained off shore employees in tool usage
- Promoted to Member of Technical Staff
Technical Associate, Land Line Software Development
Alcatel-Lucent
01.1982 - 12.2015
- Coded and tested small features
- Owned and maintained a tool for tracing software paths of a phone call for debugging purposes
- Promoted to Senior Technical Associate
Education
Bachelor of Science - Computer Science, with Honors
North Central College
Naperville, IL06.1987
Associate in Applied Science - Information Systems and Computer Programming
Purdue University Calumet
Hammond, IN12.1981
Skills
- Project Management
- Microsoft Certified Professional
- Software Development
- Problem-Solving
- Attention to Detail
- Dependable and Responsible
Certification
- Project Management Professional (PMP)
- Lean Six Sigma Green Belt (LSSGB)
- Scrum Master Certified (SMC)
- ITIL Foundation
- Microsoft Certified Professional (MS Project)
Timeline
IT Support Analyst
Tripar International, Inc.
12.2016 - Current
Project Manager, Wireless Services
Alcatel-Lucent
01.1982 - 12.2015
Team Leader, Wireless Software Development
Alcatel-Lucent
01.1982 - 12.2015
Lead Developer, Tool Development
Alcatel-Lucent
01.1982 - 12.2015
Technical Associate, Land Line Software Development
Alcatel-Lucent
01.1982 - 12.2015
Bachelor of Science - Computer Science, with Honors
North Central College
Associate in Applied Science - Information Systems and Computer Programming
Purdue University Calumet
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