Beth Dugdale

• Deliver comprehensive dental cleanings and preventive care to enhance patient oral health.
• Educate patients on oral hygiene practices to improve long-term dental outcomes.
• Collaborate with dentists to develop individualized treatment plans based on patient needs.
• Utilize digital radiography systems for accurate diagnostics and effective treatment planning.
• Organizer of monthly lunch and learns responsible for soliciting ideas for different topics
• Key member of the hygiene team, working directly with dentists to make sure office is in compliance with regulatory agencies (OSHA, HIPAA, etc.)
• Meets regularly with practice manager to determine patient needs, scheduling patients on a time needed basis to maximize hours
• Team player that takes pride in maintaining open communication with two principal and one associate dentist, as well as the office manager, other dental hygienists, dental assistants and the front desk team
• Helping the office cover gaps on schedules, hygienists PTO, holiday hours, leaves etc.

● Dental hygienist at a general, family-centered practice

• Conducted thorough assessments of periodontal conditions, facilitating timely interventions and referrals.
• Managed patient records with accuracy, maintaining confidentiality and compliance with HIPAA regulations.
• Performed dental radiographs for accurate diagnosis and planning of treatments.
• Provided exceptional patient care by establishing rapport and addressing anxieties or concerns.

• Specialized in patients with intellectual and developmental disabilities
• Used electronic health recording systems for clinical activities and documenting oral conditions
• Full cycle care from patient assessment & exam, treatment planning and explanation, procedures and follow up care
• Evaluated medical history, clinical findings and reports to create custom care plans for my patients
• Expanded my development by participating in educational programs, in-service meetings and workshops
• Made inquiries to insurance companies to confirm coverage and submitted claims

• Company liaison between service team, office staff, technicians and dispatch
• Responded to accounting inquiries, corrected account discrepancies; including collections on past due accounts
• Managed database; called and sent reminders to customers or businesses due for renewals or contract extensions
• Followed up with all customers after all service appointments to confirm satisfaction
• Responded to and resolved any service issues, getting information to appropriate parties and following until complete
• Kept business and technician’s licenses and certifications up to date, scheduled trainings as needed