Summary
Overview
Work History
Education
Skills
Work Place Award For Outstanding Achievments
Languages
Timeline
Generic

Beth Ghebremicael

Toronto,Ontario

Summary

Enclosed is my resume, currently seeking new opportunities and have numerous transferable skills to offer. I have over eleven years of administrative support experience in dynamic, fast-paced and deadline driven environments. I have interfaced with cross-functional teams to coordinate, schedule and manage office operations successfully. You will find me to be a dynamic goal-driven and detail-oriented team player with a proven track record of exceeding expectation. My years of experience in social media branding perfectly mirrors the demands of this dynamic new field. My administrative responsibilities included: Supporting groups and projects in fast-paced environments with independent deadlines and shifting priorities according to strict policy and regulatory compliances. Ensuring compliances, standards, schedules, and quality of work completed. Developing, coordinating and managing programs for planned and unplanned events. Researching, compiling and analyzing information to plan and manage projects. Sourcing, reviewing and analyzing information, applications and processes. Maintaining sensitive and confidential documents and information. Liaising with customers, personnel, managers and executive teams to support and manage programs and projects. Fostering strong relations to develop plans and execute strategies to achieve targets and business goals. I also perform effectively unsupervised or within a team in changing work environments and critical timelines. Additionally, I am a quick learner and eager to participate in training programs. In closing, I am confident my customer service, information management and administrative support experience will be of significant benefit to your organization. I look forward to discussing my qualifications with you in further detail. Thank you for your time and consideration!

Overview

25
25
years of professional experience

Work History

Brand Ambassador

MONAT GLOBAL
Calgary, Alberta
01.2019 - Current
  • Social media influencer sparking product interest.
  • Share daily content on social media.
  • Hosted meet and greets in home events and online.
  • Increasing brand awareness and strengthening brand quality.
  • Expanding my brand/community to build authentic trademarks, progress over perfection is our movement/mission.

Light Duty Cleaner

IMPACT CLEANING
01.2023 - 01.2025
  • Specialize in dusting, vacuuming carpets
  • Empty trash, spot cleaning, glass and counters
  • Cleaning bathrooms and kitchens

Reception & Administrative Assistant

C.I.R. REALTY
Calgary, Alberta
01.2016 - 01.2020
  • Duties include appointment set up, emailing and office supply ordering activities.
  • Participated in training sessions to improve skills with administrative tasks.
  • Delivered concierge level customer service to realtors, clients, mortgage brokers.
  • Organized daily couriers, helped organize office events.
  • Liaise, plan and schedule meetings and conferences for Brokers and Real Estate Agents.
  • Directed MS Word documents and Excel spreadsheets for documenting and tracking information.
  • Complied and disturbed monthly/yearly reports and communicated key results to the rest of the team to ensure company goals and customer satisfaction is being met.

Secretary

DISCOVER REAL ESTATE
Calgary, Alberta
01.2008 - 01.2014
  • Managed administrative functions for over 290 real estate agents of a very busy residential and commercial real estate firm.
  • Responsibilities included appointment scheduling, emailing and office supply ordering activities.
  • Managed MS Word documents and Excel spreadsheets for documenting and tracking information and payments and maintaining client records.
  • Prepared and coordinated listings and purchase contracts.
  • Processed daily listings and sales into the real estate system.
  • Maintained all real estate and customer documents.
  • Prepared drafts, agreements, leases and other related documents.
  • Tracked all submissions and followed up on any missing or outstanding documents.
  • Planned and scheduled meetings and conferences for Broker and Real Estate Agents.
  • Organized daily couriers.
  • Performed office and telephone reception duties on a busy switchboard.
  • Reported to Office Manager, Human Resources Department, and Head Office.

Jewelry Sales Associate

WAL-MART
Calgary, Alberta
01.2011 - 01.2013
  • Performed retail sales, customer service, cashiering, merchandising activities.
  • Responsible for inventory replenishment, display security, daily sales reconciliation and opening and closing activities for the Jewelry Department.

Call Center Interviewer

IPSOS - ASI MARKET RESEARCH COMPANY
Toronto, Ontario
01.2001 - 01.2008
  • Conducted local and international surveys for a marketing research company.
  • Documented marketing research information of respondents into the database.
  • Arranged call backs with respondents to continue an interview when necessary.

Education

Academic Bridging program -

GEORGE BROWN COLLEGE
Toronto, Ontario
01.2006

Grade 12 diploma - undefined

DOWNSVIEW SECONDARY SCHOOL
Toronto, Ontario
01.2003

Skills

  • 11 years of administrative support experience in fast-paced, deadline driven environments
  • Extensive customer service, client relationship building, account management, office and telephone reception, switchboard operations, cash control, sales, document management, contract and agreement preparation, real estate conveyancing, interviewing and information management experience
  • Experience managing confidential and time sensitive information
  • Excellent listening, verbal communication and relationship building abilities
  • Reliable, adaptable, self-motivated and detail-oriented team player with a positive attitude
  • Experience in decision-making environments requiring strict interpretation and application of compliances and directives
  • Proven ability to perform productively in a team or unsupervised
  • Exhibit foresight to address project concerns proactively
  • Effectively manage critical time constraints and shifting priorities in fast-paced and changing work environments
  • Strong interpersonal, organizational, prioritizing, strategic planning, multi-tasking, analytical and problem-solving skills
  • Fast learner with fastidious attention to detail and eager to participate in training programs

Work Place Award For Outstanding Achievments

Outstanding Achievement award for exceeding expectation.

Languages

English
Professional Working

Timeline

Light Duty Cleaner

IMPACT CLEANING
01.2023 - 01.2025

Brand Ambassador

MONAT GLOBAL
01.2019 - Current

Reception & Administrative Assistant

C.I.R. REALTY
01.2016 - 01.2020

Jewelry Sales Associate

WAL-MART
01.2011 - 01.2013

Secretary

DISCOVER REAL ESTATE
01.2008 - 01.2014

Call Center Interviewer

IPSOS - ASI MARKET RESEARCH COMPANY
01.2001 - 01.2008

Grade 12 diploma - undefined

DOWNSVIEW SECONDARY SCHOOL

Academic Bridging program -

GEORGE BROWN COLLEGE
Beth Ghebremicael