Beth Grube
FOND DU LAC,WI
Summary
Team-driven professional successful supervising staff members, organizing great recreational activities and building lasting relationships. Multitasking Life Enrichment Director offering compassion and respect while communicating effectively. Creative in developing activities and expeditions that spark interest. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Life Enrichment Coordinator
Lakeview Place Assisted Living
Fond Du Lac, Wisconsin
04.2017 - 01.2023
- Planned zoo trips, shopping excursions and religious worship opportunities for residents.
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
- Provided one-on-one programs and activities for residents unable to participate in group settings.
Lead Housekeeper
Lakeview Place Assisted Living
Fond Du Lac, Wisconsin
04.2017 - 01.2023
- Communicated repair needs to maintenance staff.
- Completed schedules, shift reports, and other business documentation.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Adhered to safety protocols by enforcing proper equipment usage.
- Placed orders for housekeeping supplies and guest toiletries.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Managed laundry sorting, washing, drying, and ironing.
- Worked with front desk to respond promptly to all guest requests.
- Increased employee performance through effective supervision and training.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Washed and put away kitchen dishes, utensils and glassware.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Polished fixtures to achieve professional shine and appearance.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Evaluated employee performance and developed improvement plans.
- Restocked room supplies such as facial tissues for personal touch with every job.
Maintenance
Lakeview Place Assisted Living
Fond Du Lac , Wisconsin
04.2017 - 01.2023
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Installed new locks, door handles, and door closers.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Followed safety protocols to minimize workplace accidents.
- Operated varied hand and power tools to complete repairs.
- Inspected and maintained equipment to keep items in top working condition.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Safely and effectively handled wide range of cleaning products and solutions.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Reported issues to property manager so effective resolutions could be put into place.
- Replaced worn or broken parts on machines and equipment.
- Positively engaged with customers and maintained professional appearance as company representative.
Bus Driver
Lakeview Place Assisted Living
Fond Du Lac, WI
04.2017 - 01.2023
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Transported passengers safely along prescribed routes according to tight schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Regulated heating, lighting and ventilating systems for passenger comfort.
- Assisted passengers with inquiries and requests during trips.
- Developed and maintained positive relationships with passengers and other drivers.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
Dietary Aide
Lakeview Place Assisted Living
Fond Du Lac, WI
04.2017 - 01.2023
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Distributed food during busy peak periods to drive customer satisfaction.
- Reported and documented resident changes in consumption or behaviors.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Followed all food safety regulations while preparing meals for patients.
- Kept all kitchen areas clean, tidy and free of hazards.
- Monitored food safety and sanitation standards in food service areas.
Education
General Studies -
Horace Mann High School
North Fond Du Lac, WI 06.1997 - 06.2001
Skills
Chaperoning events
Organization and Time Management
Active Listening
Excellent Communication
Timeline
Life Enrichment Coordinator
Lakeview Place Assisted Living
04.2017 - 01.2023
Lead Housekeeper
Lakeview Place Assisted Living
04.2017 - 01.2023
Maintenance
Lakeview Place Assisted Living
04.2017 - 01.2023
Bus Driver
Lakeview Place Assisted Living
04.2017 - 01.2023
Dietary Aide
Lakeview Place Assisted Living
04.2017 - 01.2023
General Studies -
Horace Mann High School
06.1997 - 06.2001