Dedicated healthcare professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
Director of Operations
Limitless Male Medical Clinic
Omaha, NE
03.2020 - Current
Implemented business strategies by creating and executing project plans, increasing revenue and effectively targeting new patients.
Grew company into Inc. 5000 fastest growing companies in the U.S. (1908 out of 5000) after 3 years in 2022
Achieved revenue growth of 80%, increasing profit margins, and implementing new methods of retaining patients
Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Monitored budget and utilized operational resources.
Kept up-to-date with industry trends and identified areas of opportunity to drive improvements and revenue.
Led change and transformation across business areas to deliver benefits and align company resources.
Set team and individual KPIs and provided regular, actionable feedback.
Directed executive and management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
Provided exceptional patient experience to customers, increasing customer loyalty 60%.
Supported business growth through strategic planning and process development.
Kept up-to-date with industry trends and identified areas of opportunity to drive improvements
Director of Operations
Methodist Fremont Health
Fremont, NE
09.2006 - 03.2020
Oversaw day-to-day production activities in accordance with business objectives.
Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Defined, implemented and revised operational policies and guidelines.
Monitored office workflow and administrative processes to keep operations running smoothly.
Monitored budget and utilized operational resources.
Upheld great standards of leadership for employees, consistently leading by example for best-in-class healthcare work.
Education
Bachelor of Science - Business
Bellevue University
Bellevue, NE
02.2019
Skills
Process Improvement
Overseeing Personnel
Strategic Vision
Constructive Feedback
Leadership Training
Operational Leadership
Business Management
Strategize Business Plans
Policy Development and Enforcement
Timeline
Director of Operations
Limitless Male Medical Clinic
03.2020 - Current
Director of Operations
Methodist Fremont Health
09.2006 - 03.2020
Bachelor of Science - Business
Bellevue University
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