Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Beth Houston

Gilmer,TX

Summary

Experienced in managing and processing insurance claims, demonstrating deep understanding of policies, procedures and regulatory standards. Known for exceptional problem-solving skills and ability to handle high-volume workload efficiently. Proven track record in improving operational processes leading to enhanced productivity and customer satisfaction. Skilled in building strong relationships with colleagues and clients alike.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Clinical Claims Coordinator

Skyward Insurance
Houston, TX
06.2018 - Current

· Data review, clinical assessment, medical status research and clinical experience

· Produce a quarterly department newsletter to A&H Division

· Create and regularly publish and present white paper articles about clinical trends, treatments and highlight successes of the clinical assessment department

· Create an information library/database generated from research as it pertains to diseases, treatment and drugs impacting cost/pricing

· Sponsor lunch/learn sessions to share findings involving emerging risks, e.g. new costly conditions/treatments or drugs

· Operate as clinical contact for vendors/cost containment

· Review and clear system generated claims tasks. Clinical Research review on complicated claims.

· Demonstrates ability to effectively and efficiently research current usual and customary billing for procedures, diagnostics, inpatient stays, etc.

· Reviewing medical data, policy data and claim details. Identifies risk by applying consistent risk analysis standards, and then provides recommendations.

· In coordination with the Claims Department and other departments, as applicable, develop and implement a pre and post-payment review system focused on events that generate high dollar claims.

Medical Underwriting Nurse

Contractual
Remote, Remote
10.2016 - 06.2018

Medical Underwriting Nurse

HCC- Tokio Marine
Kennesaw, GA
12.2011 - 10.2016

Education

Bachelor of Science - Nursing

Roberts Wesleyan University
Rochester
12-1996

Skills

  • Policy Interpretation
  • Claims Management
  • Insurance knowledge
  • Microsoft Office
  • Vendor Management
  • Program Development
  • Analytical Skills
  • Organizational Skills
  • Clinical Research
  • Self Motivation
  • Teamwork and Collaboration

Certification

  • RN compound license
  • Coding Certification

Timeline

Clinical Claims Coordinator

Skyward Insurance
06.2018 - Current

Medical Underwriting Nurse

Contractual
10.2016 - 06.2018

Medical Underwriting Nurse

HCC- Tokio Marine
12.2011 - 10.2016

Bachelor of Science - Nursing

Roberts Wesleyan University
Beth Houston