Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beth Hoy

Salem,NJ

Summary

Compassionate Nurse Case Manager offering many years of experience working with patients and families to facilitate smooth transitions following discharge from medical facilities. Committed to working collaboratively with health plan, leadership and department coordinators to achieve highest quality of patient satisfaction. Well-versed in developing individualized care plans and advocating patient welfare. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

47
47
years of professional experience

Work History

RN Case Manager

Inspira Medical Center Mannington
12.2021 - Current
  • Educated patients and caregivers on healthcare protocols and processes.
  • Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
  • Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
  • Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
  • Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
  • Investigated and resolved issues affecting hospital operations and patient care.

RN Care Management MLTSS

United Healthcare Community And State
12.2011 - 11.2021
  • Responsible for assessments, care plan development, service coordination and on going evaluation for individuals who meet nursing home level of care but choose to receive care in the community.
  • Worked with homeless, diverse and low-income populations to assist in coping with mental health, substance abuse and recovery issues.
  • Attended regularly scheduled case management and staff meetings.
  • Completed intakes and assessments on clients to determine needs and eligibility for services and public benefits.
  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Developed and maintained relationships with community organizations and agencies.
  • Provided support to social service clients in navigating available resources.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
  • Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.

Director of Nursing

Genesis Healthcare / Salem County Nursing Home
09.1998 - 04.2011

Nurse Manager Infusion Therapy/Operations Manager

Life Care, Health Infusion, Coram
04.1990 - 09.1998

Administrative Supervisor 3-11 Shift

Memorial Hospital Of Salem Co.
09.1985 - 09.1990

Staff RN, NICU/ ER Level One Trauma Center

Medical Center Of DE/ Christiana Care
09.1976 - 09.1985

Education

No Degree - RN Diploma Program

Nursing School of Wilmington
Wilmington DE
09.1976

High School Diploma -

Salem High School
Salem, NJ
06.1973

Skills

  • Utilization review
  • Problem solving
  • Discharge planning
  • HIPAA compliance
  • Patient education
  • Community resources
  • Interpersonal communication
  • Electronic health records
  • Multidisciplinary approach
  • Quality improvement
  • Decision making
  • Time management
  • Conflict resolution
  • Home care management
  • Healthcare regulations
  • Care coordination
  • Insurance knowledge
  • Resource Management
  • Community Resource Referrals
  • Neonatal Resuscitation
  • Advanced Cardiovascular Life Support (ACLS)

Timeline

RN Case Manager

Inspira Medical Center Mannington
12.2021 - Current

RN Care Management MLTSS

United Healthcare Community And State
12.2011 - 11.2021

Director of Nursing

Genesis Healthcare / Salem County Nursing Home
09.1998 - 04.2011

Nurse Manager Infusion Therapy/Operations Manager

Life Care, Health Infusion, Coram
04.1990 - 09.1998

Administrative Supervisor 3-11 Shift

Memorial Hospital Of Salem Co.
09.1985 - 09.1990

Staff RN, NICU/ ER Level One Trauma Center

Medical Center Of DE/ Christiana Care
09.1976 - 09.1985

No Degree - RN Diploma Program

Nursing School of Wilmington

High School Diploma -

Salem High School
Beth Hoy