Summary
Overview
Work History
Education
Skills
Interests
Certification
Timeline
Generic

Beth Knudsen

Franklinville

Summary

Enthusiastic animal lover with management experience looking to make long lasting relationships with clients and families. My attention to detail and friendly personality will reassure potential clients that FETCH is the best place to bring their furry family member.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Trip Coordinator

B.R Williams, Inc.
08.2023 - Current
  • Implemented innovative marketing strategies that attracted new clientele and expanded market reach.
  • Assisted clients in selecting ideal destinations based on their specific needs and interests.
  • Actively participated in industry conferences and networking events to remain up-to-date on the latest trends, best practices, and emerging technologies within the travel industry.
  • Provided exceptional support to travelers during trips, addressing concerns quickly and professionally.
  • Speak with Athletic Directors on a daily basis to ensure details are meet and changes are implemented.


Compliance Supervisor

  • Oversees the fleets compliance programs, policies, reporting, and practices.
  • Monitoring activities impacted by regulatory requirements, ensuring adherence to rules and regulations from the Department of Transportation and Department of Motor Vehicles, and the Department of Education.
  • Ensure employees credentials are maintained and up to date with all agencies.


Marketing & Recruitment

  • Maintain and update all social media platforms on a daily basis.
  • Use various forms of advertising (print, radio, internet) to recruit new employees and potential clients.

Operations Manager, Customer Experience

McGough Bus Company, Inc.
08.2014 - 08.2023
  • Drove a culture of continuous improvement by encouraging employee feedback and implementing changes as needed.
  • Developed comprehensive onboarding and training programs for new employees, accelerating their integration into the team environment.
  • Established effective communication channels, fostering strong relationships between team members and departments.
  • Streamlined operations processes for increased efficiency and enhanced customer experiences.
  • Mentored team members in developing their skills and advancing their careers within the organization.

Assistant Director of Education

Chesterbrook Academy
09.2007 - 08.2014
  • Take families on tours of the facility, showcasing the school, and the curriculum program to increase enrollment
  • Facilitated robust teacher evaluations using evidence-based frameworks that emphasized continuous reflection and refinement of instructional approaches.
  • Served as a trusted mentor and advisor to fellow educators, providing guidance on best practices in curriculum design, classroom management, and student engagement strategies.
  • Improved overall school performance by implementing data-driven decision-making processes and continuous improvement initiatives.
  • Boosted student retention rates through effective monitoring of academic progress and implementation of targeted interventions.
  • Increased parental involvement in educational activities by creating engaging programs, workshops, and events.
  • Streamlined administrative processes for greater efficiency, reducing paperwork and improving staff productivity levels.

Education

Certification - Animal Assistant Therapy

Harcum College
Bryn Mawr, PA
07-2021

Bachelor of Arts - Elementary Education / Special Education

Temple University
Philadelphia, PA
12-2005

Skills

  • Trip planning
  • Client consultation
  • Marketing strategies
  • Regulatory compliance
  • Customer service
  • Attention to detail
  • Effective communication
  • Team collaboration
  • Problem solving

Interests

We own a small farm that rescues animals that need loving homes We currently have over 30 animals including chickens, ducks, goats and three dogs of our own that are our whole world We are in the process of getting our non-profit status


Certification

First Aide and CPR Certified

Timeline

Trip Coordinator

B.R Williams, Inc.
08.2023 - Current

Operations Manager, Customer Experience

McGough Bus Company, Inc.
08.2014 - 08.2023

Assistant Director of Education

Chesterbrook Academy
09.2007 - 08.2014

Certification - Animal Assistant Therapy

Harcum College

Bachelor of Arts - Elementary Education / Special Education

Temple University
Beth Knudsen